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| Thread ID: 113462 | 2010-10-20 22:41:00 | How to contact MS re an invalid W7 product key?! | stuffed (1469) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1146668 | 2010-10-20 22:41:00 | Purchased 2 Family Packs (from Noel Lemming) to upgrade 4 PCs from Vista to W7 for a seniors computing group. Three of the installs went fine but the 4th one says it is an invalid product key. Has anyone a phone/email address to contact MS NZ – tried their web site but gave up!! Thanks |
stuffed (1469) | ||
| 1146669 | 2010-10-20 22:45:00 | 0800 800 004 | Speedy Gonzales (78) | ||
| 1146670 | 2010-10-20 23:00:00 | For the one that fails did you just boot off the DVD & choose a custom install and format the drive? If so, the installer treats it as a "Full" install not an upgrade install and what it is realyl saying is "Your product key is the wrong type for this type of install" | inphinity (7274) | ||
| 1146671 | 2010-10-21 03:51:00 | Thanks you guys - after a few phone calls to MS the product key suddenly worked. Did nothing different to the other 3 computers that installed no prob!! Now wonder where the problem was…………….. | stuffed (1469) | ||
| 1146672 | 2010-10-21 03:53:00 | Probably mistyped something | Speedy Gonzales (78) | ||
| 1146673 | 2010-10-21 03:57:00 | Microsoft probably fixed the key on their server? | Agent_24 (57) | ||
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