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Thread ID: 108848 2010-04-14 05:03:00 Dell Delivery epic problem! AramaNZ (15725) PC World Chat
Post ID Timestamp Content User
876315 2010-04-14 05:03:00 i recently purchased/ordered a inspiron 15 from the dell website on the 15th of march and made the payment they have a 7 step tracking system in place, i checked it today ( the 14th of april) and it now says delivered :( i have not recieved anything from them the "estimated" delivery date was the 1st of april...i guess im the fool. what to do? HELP! AramaNZ (15725)
876316 2010-04-14 05:07:00 Ring them. Did you get it in NZ, or somewhere else? Speedy Gonzales (78)
876317 2010-04-14 05:13:00 Funny I got my Dell in less than a week, from Malaya to Glen Eden. prefect (6291)
876318 2010-04-14 05:47:00 i recently purchased/ordered a inspiron 15 from the dell website on the 15th of march and made the payment they have a 7 step tracking system in place, i checked it today ( the 14th of april) and it now says delivered :( i have not recieved anything from them the "estimated" delivery date was the 1st of april...i guess im the fool. what to do? HELP!

Sounds like a delivery stuff up? Credit card chargeback if Dell won't help? Dell however I have found is quite good at handling those sorts of problems, they just have a stupid system where they have to phone you back for any question you have, so you are best to email them.
robbyp (2751)
876319 2010-04-14 05:48:00 Funny I got my Dell in less than a week, from Malaya to Glen Eden.

I got my dell monitor within a week.
robbyp (2751)
876320 2010-04-14 20:26:00 Mine also arrived within the specified period (days)
Their tracking system isnt the best there always a gap in the midddle.
I suspect when they say delivered they mean NZ, mine, and a friends, arrived the day after.
Altho to me delivered means I have signed it off the courier

Best of luck
bonzo29 (2348)
876321 2010-04-14 22:50:00 Apparently Dell are changing there accounting software around the world, and our hub (Australia) is being done now, so orders will be flaky over the 3 weeks. Battleneter2 (9361)
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