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Thread ID: 113585 2010-10-26 23:22:00 NzNet Broadband- Review chuanwai (12518) Press F1
Post ID Timestamp Content User
1148006 2011-01-23 02:00:00 Why does that sound like a phishing scam? Agent_24 (57)
1148007 2011-01-23 05:43:00 Why does that sound like a phishing scam?

My thoughts exactly
chuanwai (12518)
1148008 2011-03-07 01:43:00 Hey guys. I have been having issues with NZnet since august last year. Our speed has been all over the place with about 10 minutes ago being 7mbps to california but last night at around 5pm being under 1mbps.

We have also had it at times where the speed test is high but it takes for ever to load anything. Because of this I did a ping test and discovered 96% of the packets were lost in transit. Can anyone else on NZnet perform a speed and ping test and see if there values are similar. Thanks.
stifmyster1 (16051)
1148009 2011-03-07 02:41:00 With packet loss that bad I would be looking at the internal network first, if the ADSL had issues that bad I'd expect you'd be getting loss of sync every 5 seconds. Agent_24 (57)
1148010 2011-03-07 03:04:00 Yeah post your routers sync speeds, SNR details etc Chilling_Silence (9)
1148011 2011-03-08 00:24:00 I have recently had random outages ranging from 30mins to 1hr+, i called up tech support, which i can simply put it as horrible and rubbish, last i heard from him was "i will call you back with some updates". 2 days later no calls. I did speedtests and during the day i get speeds of 0.5mb down speed, and 0.2 up. Which is just bloody disgusting i hope they read these forums and truely understand how horrible they treat their clients and the lack of support they have. When i do the speed test now, its under hostingdirect not nznet anymore, something is up and i don't much like it, im about to jump ship and go with Chilling's suggestion of HD. chuanwai (12518)
1148012 2011-03-08 00:38:00 NZNet get some of their services from HD.

www.gpforums.co.nz
Chilling_Silence (9)
1148013 2011-03-08 00:41:00 www.speedtest.net
www.speedtest.net
www.speedtest.net

www.pingtest.net
www.pingtest.net
www.pingtest.net

Couple of tests i done at 1:30pm ish, i think the facts speak for themselves///
chuanwai (12518)
1148014 2011-03-08 00:46:00 Download WinMTR: winmtr.net
Run a traceroute, I've been testing with:
trademe.co.nz
hd.net.nz
microsoft.com

Leave all 3 open and going concurrently. Let them do 1000 iterations. Post the results.
Chilling_Silence (9)
1148015 2011-03-08 02:35:00 thank you chuanwai .

We have been getting crap service for months and we have spoken with them heaps and got the same result as you . 5 times we have been told we were being told we would get put on a new line which is much faster to ring a few weeks later and get told nah were not doing it anymore . My father was told that NZnet decreased the amount of bandwidth they get recently so this is probably a major part of the issue being as they got a whole lot of new customers on a lower bandwidth .

Also, I have this suspicion that Caprica is hogging the bandwidth as right around the times of overnighters and stuff like that the speed plummets . I will run that test you suggested and see what comes up .

Also we have tried multiple routers with the same issues . Unless its something that can be fixed easily and we get some sort of compensation we will probably move to HD with unlimited data because we are really fed up with all the mucking around .

Also . My dad is a reseller of computer parts and repairer so its not something stupid we have dont out of stupidity .
stifmyster1 (16051)
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