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| Thread ID: 108807 | 2010-04-12 09:09:00 | Telecom Big Time | nofam (9009) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 875753 | 2010-04-25 01:27:00 | They're making changes, and are working to get the we don't manage traffic between 2am and 9am" back in-place from what I can tell. Spoke with somebody pretty high up, and it's a work-in-progress with multiple people focusing on it from what I can gather. Hopefully things will improve soon ... But yeah they basically said "We can't (to a certain degree) know if things are going bust, if nobody reports faults, or simply switches plans / ISP's without telling us", so it's definitely worth calling them to let them know, and logging a fault. This type of inconsistent performance has existed for about 4 years! since the first Telecom traffic shaped unlimited "Go Large" plan. I can assure you Telecom have had 10,000's of complaints as these pop up. I realise its only been on your radar since you joined but there is a history with these plans. They will fix this, and within a month or two there will be a new prob! |
Battleneter2 (9361) | ||
| 875754 | 2010-04-25 01:52:00 | I wonder how long it will be before they cancel it as they cancelled Go Large? I don't think they have the ability to keep it in check without severely affecting performance, otherwise people just use so much data... |
Agent_24 (57) | ||
| 875755 | 2010-04-25 07:00:00 | I moved to the "Big Time" plan when they gave up on "Go large". My download speeds increased straight away, I was happy for about a month and then they decided to throw another spanner in the works. My download speed results from "Speedtest.net" give me an average download speed of 5337kb/s and a best score of 8550Kb/s. They are very good results but only for general web browsing. YouTube is very hit and miss but mostly a pain in the A. Using a download manager (Flashget) to download files from the States gives me a average download speed of arround 36.58Kb/s, that really drives me nuts. I start work early each day so get to start any downloading at 4.30am...... its no better at that time of day! Today at 3.30pm my download speed was 40.75kb/s...I called telecom, they did a test and said that my line speed was very good 5800kb/s...... I am still downloading a 148.89mb file started at that time. | Marshman (7857) | ||
| 875756 | 2010-04-25 10:56:00 | 1st download from an overseas site, 2nd from youtube. At least downloading from youtube is fast... Is it quick because of the caching telecom do of youtube? |
xyz823 (13649) | ||
| 875757 | 2010-04-25 11:24:00 | I'm currently unsure if it's the caching, or because of the way that it's routed, but yes I think so. From what I can tell, currently (I say that because it *is* constantly changing) 100% of all national traffic is unthrottled, so any traffic that's coming from local caching servers would be national... |
Chilling_Silence (9) | ||
| 875758 | 2010-04-27 05:17:00 | Righto - have taken the plunge and requested a change to Big Time . . . . Did some speed/pingtest . net benchmarks the other night, and was getting the usual 12 . 5Mbps etc, so will report back once it's been changed . Finger crossed! :D |
nofam (9009) | ||
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