Forum Home
PC World Chat
 
Thread ID: 108807 2010-04-12 09:09:00 Telecom Big Time nofam (9009) PC World Chat
Post ID Timestamp Content User
875753 2010-04-25 01:27:00 They're making changes, and are working to get the we don't manage traffic between 2am and 9am" back in-place from what I can tell. Spoke with somebody pretty high up, and it's a work-in-progress with multiple people focusing on it from what I can gather. Hopefully things will improve soon ...

But yeah they basically said "We can't (to a certain degree) know if things are going bust, if nobody reports faults, or simply switches plans / ISP's without telling us", so it's definitely worth calling them to let them know, and logging a fault.

This type of inconsistent performance has existed for about 4 years! since the first Telecom traffic shaped unlimited "Go Large" plan.

I can assure you Telecom have had 10,000's of complaints as these pop up. I realise its only been on your radar since you joined but there is a history with these plans.

They will fix this, and within a month or two there will be a new prob!
Battleneter2 (9361)
875754 2010-04-25 01:52:00 I wonder how long it will be before they cancel it as they cancelled Go Large?

I don't think they have the ability to keep it in check without severely affecting performance, otherwise people just use so much data...
Agent_24 (57)
875755 2010-04-25 07:00:00 I moved to the "Big Time" plan when they gave up on "Go large". My download speeds increased straight away, I was happy for about a month and then they decided to throw another spanner in the works. My download speed results from "Speedtest.net" give me an average download speed of 5337kb/s and a best score of 8550Kb/s. They are very good results but only for general web browsing. YouTube is very hit and miss but mostly a pain in the A. Using a download manager (Flashget) to download files from the States gives me a average download speed of arround 36.58Kb/s, that really drives me nuts. I start work early each day so get to start any downloading at 4.30am...... its no better at that time of day! Today at 3.30pm my download speed was 40.75kb/s...I called telecom, they did a test and said that my line speed was very good 5800kb/s...... I am still downloading a 148.89mb file started at that time. Marshman (7857)
875756 2010-04-25 10:56:00 1st download from an overseas site, 2nd from youtube.

At least downloading from youtube is fast...

Is it quick because of the caching telecom do of youtube?
xyz823 (13649)
875757 2010-04-25 11:24:00 I'm currently unsure if it's the caching, or because of the way that it's routed, but yes I think so.

From what I can tell, currently (I say that because it *is* constantly changing) 100% of all national traffic is unthrottled, so any traffic that's coming from local caching servers would be national...
Chilling_Silence (9)
875758 2010-04-27 05:17:00 Righto - have taken the plunge and requested a change to Big Time . . . . Did some speed/pingtest . net benchmarks the other night, and was getting the usual 12 . 5Mbps etc, so will report back once it's been changed .

Finger crossed! :D
nofam (9009)
1 2 3 4 5 6 7 8 9 10 11 12