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Thread ID: 108807 2010-04-12 09:09:00 Telecom Big Time nofam (9009) PC World Chat
Post ID Timestamp Content User
875733 2010-04-16 23:52:00 Yeah it's definitely a risk that you take. Chilling_Silence (9)
875734 2010-04-17 21:47:00 Contacted Telecom again this morning, told them I was getting packet loss when playing COD4 internationally, though less-so when on Aus servers.
Lady there told me there had been a case open for the last week, they're trying to find out more information about the specifics from customers.

Will see if the bloke who helped escalate my last issue can assist.
Chilling_Silence (9)
875735 2010-04-18 00:15:00 Just mention someone by name in Telecom and they will escalate your case. I mentioned that Dean Muggeridge was fixing connection issues on a game-by-game basis, and they forwarded my email to the big time product manager Netsukeninja (13296)
875736 2010-04-18 00:25:00 Bit Time is not for gaming, its a leeching plan, the traffic shaping and capacity pooling makes it to inconsistent for on-line gaming. Telecom don't mince words about its description, but its nice to see them humouring you guys, just a shame your largely wasting your time. Battleneter2 (9361)
875737 2010-04-18 01:58:00 I disagree, my experiences have been different, but YMMV ;)

If you want leeching, jump on one of the slingshot "free after-hours" plans. Big Time is designed to shape traffic to prevent leeching, but allow everything else such as streaming video, gaming, browsing and the rest.

I've spoken with and met several of the people behind the plan, and that's their honest goal, making a flat-rate plan that's suitable for everybody, but prevents file-sharers / leechers.

Edit: Netsukeninja, who's this Dean fellow?
I've emailed a gentleman who's helped me in the past with escalation, hopefully he can assist again..
Chilling_Silence (9)
875738 2010-04-18 06:58:00 I disagree, my experiences have been different, but YMMV ;)

If you want leeching, jump on one of the slingshot "free after-hours" plans. Big Time is designed to shape traffic to prevent leeching, but allow everything else such as streaming video, gaming, browsing and the rest.

I've spoken with and met several of the people behind the plan, and that's their honest goal, making a flat-rate plan that's suitable for everybody, but prevents file-sharers / leechers.

Edit: Netsukeninja, who's this Dean fellow?
I've emailed a gentleman who's helped me in the past with escalation, hopefully he can assist again..

www.geekzone.co.nz
Netsukeninja (13296)
875739 2010-04-18 08:41:00 Still not sure who he is :-/

I'll ask my mate who works at Telecom if he knows the name
Chilling_Silence (9)
875740 2010-04-18 22:15:00 I disagree, my experiences have been different, but YMMV ;)

If you want leeching, jump on one of the slingshot "free after-hours" plans. Big Time is designed to shape traffic to prevent leeching, but allow everything else such as streaming video, gaming, browsing and the rest.


The traffic shaping is designed to load balance the P2P traffic during peak times as it has a limited traffic pool, so all users can brows etc

If its wasn't a leeching plan then it would have a data cap like all the other Telecom plans, even Telecom describe it as a plan for heavy downloaders.

Half the problem with Big Time is user expectation and people not understanding intended market.
Battleneter2 (9361)
875741 2010-04-18 23:27:00 If its wasn't a leeching plan then it would have a data cap like all the other Telecom plans, even Telecom describe it as a plan for heavy downloaders.

No, that's wrong.
www.telecom.co.nz

It's designed to be a plan that would suit the likes of a family, who want the freedom to watch videos, share pictures on YouTube, send emails, without getting stung by a nasty bill at the end of the month.

What you're talking about is more likely to be the likes of Xnet's "Torrent" plan.
Chilling_Silence (9)
875742 2010-04-19 02:14:00 What you're talking about is more likely to be the likes of Xnet's "Torrent" plan.

Isn't it funny how Xnet have a plan targeted at heavy p2p users, yet they are one of the only ISPs that kick off clients that get too many infringement notices?

Xnet sell incredibly cheap data to pirates at the expense of all their other customers - they can't afford enough bandwidth to go round.
Greven (91)
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