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Thread ID: 113766 2010-11-03 04:54:00 Unable to add a wireless printer baycam (3377) Press F1
Post ID Timestamp Content User
1149991 2010-11-03 04:54:00 Hi there,

I was wondering if someone could help me.

I have an HP 65000 series printer connected to our wireless network.

My Laptop was 'nuked' by our vendor as it had a million virus's and I am now unable to 'add a printer'.

I go to Control Panel / Printers / add a printer.

It finds the printer Ok and I click 'Install'.

after about 30 seconds it comes up with a small window stating:

"The Printer instalation failed. Operation could not be completed (0x00000643)."

I googled this and it said it was a registry problem. I have no idea what a 'Registry' is - other than where some people go and get married - but it suggest I download 'RegSERVO' which I did.

I ran this and it discovered heaps of 'errors'. I 'fixed' them with the Reg SERVO, restarted the laptop - but it has come up with exactly the same message.

Can anyone help me please - 'cause this RegSERVO cost me about $50 and I don't want to waste it!!!!

Tks


Lance
HAMILTON
baycam (3377)
1149992 2010-11-03 05:51:00 The registry is the what's behind your operating system that makes your computer work. I would be very loath to use a reg fixer without finding out how well it works first. Have you tried installing the printers drivers from the CD that should have come with the printer? gary67 (56)
1149993 2010-11-03 08:55:00 Thanks for replying - I can't find the CD with the drivers - can I get them from the internet at all - and if so - how do I go about doing that?

Cheers

Lance
baycam (3377)
1149994 2010-11-03 09:22:00 If you mean for the printer have a look here

www8.hp.com
Speedy Gonzales (78)
1149995 2010-11-03 09:25:00 Here. (download.cnet.com)
:)
Trev (427)
1149996 2010-11-03 09:37:00 Also, you may find this useful
h71036.www7.hp.com
jareemon (5207)
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