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Thread ID: 113815 2010-11-05 02:59:00 Random Bluescreens and errors LarsJohann (13010) Press F1
Post ID Timestamp Content User
1150456 2010-11-05 02:59:00 Hi all, for the past couple days a friend of mine has been having some issues with his computer while trying to run World of Warcraft and sometimes while the game isn't running . Quite frequently, he'll get a bluescreen of death which reports the following exception :

PAGE_FAULT_IN_NON_PAGE_AREA

We've tried disconnecting his video card to see if it was a driver problem, we've tried reinstalling the client, he has tried changing PSU (because at first we thought he might not have enough power to run his card) .

Also, occasionally while in-game, he'll get a a critical error having to do with textures and immediately after he will bluescreen . I'm thinking the only option at this point is to wipe the HDD and do a clean install .

His video card is an NVIDIA Geforce 9800 GTX+ and he's running Windows 7 .

Here is the computer he purchased if you guys need additional information :

. tigerdirect . ca/applications/SearchTools/item-details . asp?EdpNo=6573641&Sku=S445-10102" target="_blank">www . tigerdirect . ca

It's really getting irritating at this point, so it would be good if someone could shine some light on the situation :)
LarsJohann (13010)
1150457 2010-11-05 03:33:00 Try running chkdsk /r from a command prompt.

Click start, type in CMD, right click run as administrator, type in the command.

if that doesn't work, open Computer, right click the drive, Properties/Tools/ Check Now -- you will get a message saying it cant run and to run on next restart - Agree and reboot... let it run.
wainuitech (129)
1150458 2010-11-05 03:36:00 Is that the only time it crashes (when he's playing WOW)?

Update DirectX ( . microsoft . com/downloads/en/details . aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d" target="_blank">www . microsoft . com)
Speedy Gonzales (78)
1150459 2010-11-05 04:07:00 Direct X 11 is installed on the computer. He's running a chkdsk now, i'll tell you what happens. LarsJohann (13010)
1150460 2010-11-05 06:02:00 Get him to test his ram as well (Win7 has a diagnostic prog built in), type in "windows memory diagnostic" (without the quotes) into the Start button search box. feersumendjinn (64)
1150461 2010-11-05 08:17:00 technet.microsoft.com feersumendjinn (64)
1150462 2010-11-06 04:57:00 How do you run a RAM Memory check in Windows XP? LarsJohann (13010)
1150463 2010-11-06 05:00:00 memtest (www.memtest86.com) Bootable CD -- XP doesn't have a inbuilt memory checker. wainuitech (129)
1150464 2010-11-06 06:08:00 How did your friend get on with his Win 7 machine? feersumendjinn (64)
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