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Thread ID: 113994	2010-11-13 19:58:00	Internet connection problems	nedkelly (9059)	Press F1

Post ID	Timestamp	Content	User
1152626	2010-11-13 19:58:00	I had an interesting problem with my internet yesterday. Was just surfing the net and then got the message that the website I was trying to browse to was unreachable thought that was fine so went to google, same thing. Refreshed PF1 and it happened again. First thought was that it was my browser so tried another one, same thing. Thought this was strange because I could ping and traceroute websites and irc was still connected. So restarted laptop and problem was fixed (or so I thought) Same thing happened 4 more times. And when I tried my G4 at the same time that this was happening to my hp it could not access the net either. Restarted the hp laptop, the apple could then browse. Any ideas what is driving me up the wall?	nedkelly (9059)
1152627	2010-11-13 20:21:00	Sounds like something is blocking both somewhere. Or something's stuffing up	Speedy Gonzales (78)
1152628	2010-11-13 23:14:00	but why would restarting the hp fix it?	nedkelly (9059)
1152629	2010-11-13 23:30:00	Could be an ip conflict maybe? Since both work when you reboot both Post a HJT log from the windows PC, we'll see whats in it	Speedy Gonzales (78)
1152630	2010-11-13 23:57:00	Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 12:54:56 PM, on 14-Nov-10 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Everything\Everything.exe C:\Windows\WindowsMobile\wmdc.exe C:\Program Files\Motorola\USmSerial\usm56hlpr.exe C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe C:\Program Files\Eraser\Eraser.exe C:\Program Files\Unlocker\UnlockerAssistant.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\HooTech Net Meter\HooNetMeter.exe C:\Program Files\DAEMON Tools Lite\DTLite.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\mIRC\mirc.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\Program Files\Orbitdownloader\orbitdm.exe C:\Windows\System32\mobsync.exe C:\Program Files\stickies\stickies.exe C:\Program Files\Xnet Usage Monitor\XNetUsage.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Program Files\Digsby\lib\digsby-app.exe C:\Program Files\Orbitdownloader\orbitnet.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Windows\system32\wuauclt.exe C:\Program Files\Mozilla Thunderbird\thunderbird.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe c:\program files\winamp toolbar\WinampTbServer.exe C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe C:\Program Files\ProcessExplorer\procexp.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: VeriSoft Access Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Bioscrypt\VeriSoft\Bin\ItIEAddIn.dll O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,Regi sterModule O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Everything] "C:\Program Files\Everything\Everything.exe" -startup O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe O4 - HKLM\..\Run: [USmSerial] C:\Program Files\Motorola\USmSerial\usm56hlpr.exe O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup O4 - HKLM\..\Run: [Eraser] "C:\PROGRA~1\Eraser\Eraser.exe" --atRestart O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [NetMeter] C:\Program Files\HooTech Net Meter\HooNetMeter.exe O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [OpenDNS Updater] "C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe" /autostart O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Startup: Digsby.lnk = C:\Program Files\Digsby\digsby.exe O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe O4 - Startup: Xnet Usage Monitor.lnk = C:\Program Files\Xnet Usage Monitor\XNetUsage.exe O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: mIRC.lnk = C:\Program Files\mIRC\mirc.exe O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201 O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204 O8 - Extra context menu item: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203 O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - das.microsoft.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com O17 - HKLM\System\CCS\Services\Tcpip\..\{99A501C1-67C1-4976-A7E1-CD26BA910EC9}: NameServer = 10.0.0.1,192.168.1.1 O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: APSHook.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Jana Server 2 (Janad) - Thomas Hauck, Privat - C:\Program Files\Jana2\Janad.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: Quick Config Service - Unknown owner - C:\Program Files\Quick Config\QCService.exe O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Synergy Server - Unknown owner - C:\Program Files\Synergy+\bin\synergys.exe O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe O23 - Service: WEP/WPA-PMK key recovery service (WZCOOK) - Unknown owner - C:\Users\(Username)\Downloads\aircrack-ng-1.1-win(2)\aircrack-ng-1.1-win\bin\wzcook.exe -- End of file - 13268 bytes	nedkelly (9059)
1152631	2010-11-14 00:07:00	Are both connected with wireless or ethernet? You can tick these then tick fix checked Close browsers O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Eraser] "C:\PROGRA~1\Eraser\Eraser.exe" --atRestart O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden If you dont use Nero Home, tick this O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe Whats 10.0.0.1?? The ip for the lan/wireless? If it is, is it a valid ip? I take it 192.168.1.1 is the ip for the router / the gateway? O17 - HKLM\System\CCS\Services\Tcpip\..\{99A501C1-67C1-4976-A7E1-CD26BA910EC9}: NameServer = 10.0.0.1,192.168.1.1	Speedy Gonzales (78)
1152632	2010-11-14 00:13:00	10.0.0.1 is the netgear router 192.168.1.1 is the modem	nedkelly (9059)
1152633	2010-11-14 00:20:00	Probably a lack of communication between the modem or router then Since youre using a separate modem and router	Speedy Gonzales (78)
1152634	2010-11-14 00:57:00	ok then why would rebooting the laptop fix it?	nedkelly (9059)
1152635	2010-11-14 01:06:00	Well first how is the laptop connected?? With wireless or ethernet?? I would either look in the router's/modem's logs, (look for the times it cuts you off), or look in event viewer. It sounds like something hasnt been configured properly	Speedy Gonzales (78)
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