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| Thread ID: 150832 | 2022-08-14 02:21:00 | Has anybody here had any GOOD experiences with the diabolical K***y vacuums? | WalOne (4202) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1487818 | 2022-08-14 02:21:00 | Elderly sister passed away recently, and I inherited a K***y Sentria Vacuum ... I was anticipating some carpet shampoo work at my place and I knew her machine had a shampoo attachment so I got in first and nabbed it. What a comedy of errors this is proving to be! This machine comes with a 55 page handling manual, it's virtually impossible to just plug it in and use it. That should be a warning in itself not to even contemplate acquiring a machine with a 55 page handling manual! It's taken me 3 hours so far just to work out the basics and I still haven't got as far as the shampooing bit I wanted. I must add I'm reasonably competent around machinery (previous aircrew etc), and deciphering the confusing east Asian instructions, but the operating procedures for this infernal invention defies most logic. Most of this I can live with and accept my mind set is challenged. I'll eventually figure it out and get the job done. Who knows? I may eventually come to treasure it as the most useful and loving machine invented. Hang on while I shoo away the Captain Cookers cavorting around my roof top as I type this. But what gets me is this: This system, with all its gadgets cost a whopping almost $4,700 around 7 years ago. Marketed door to door, the sales people seem to concentrate on selling to elderly, confused, and lonely elderly people. Think my (then) 80 yo sister living alone. The sales person must have been in seventh heaven having earned a massive commission there. Yes, the door to door sales conventions were followed, and the cancellation procedures explained and signed off as having been explained. But this highlights the vulnerability of the elderly and the sometime unscrupulous tactics of some door to door sales companies. This particular item was classic oversell. My sister had bought just about every attachment there was available, most of which is still in its original packaging, unused. Needless to say, had I or other family members been aware of it, someone would have blown the whistle and cancelled the transaction. My sister was only capable of nothing more than switching the machine on, let alone using any of the upsell gadgets. So back to the task in hand. I'm sure to get it figured out eventually. But here's my lasting thought ... there are unscrupulous operators out there. Take care of your elderly. :horrified |
WalOne (4202) | ||
| 1487819 | 2022-08-14 02:54:00 | We have vending trucks in CHCH which drive around the poorer areas giving what seems like favourable credit terms to poor people for items like vacuum cleaners etc, it's a big rip off. Plenty on Google about your sister's vacuum: www.google.com |
zqwerty (97) | ||
| 1487820 | 2022-08-14 03:44:00 | Plenty on Google about your sister's vacuum: Thanks zqwerty, just a quick look seems as though it may be easier to follow than the aforementioned 55 pages ;) and I'll give it a go . Just a train of thought, in my line of work I sometimes come across Dr Ayesha Verall, I may be able to rase this and similar issues with her . At least it'll spread the message that our seniors need protection . |
WalOne (4202) | ||
| 1487821 | 2022-08-14 05:09:00 | I'm ashamed to admit I own one of that brand. I have no excuse for the lapse that let me buy it. They are good vacuum cleaners but overly complicated and way overpriced. Their sales techniques alone should be enough to prevent anyone from buying one, except the occasional Idiot like me. When they sell it to you they demonstrate most of the functions otherwise I think you'd be screwed. To be honest though I've almost never used any of the attachments and just use it as an upright vacuum. Even connecting the hose attachment is a pain in the butt. A friend of mine had one he got second hand that he used the sander attachment on but I think it's a gimmick honestly, works but you could buy a sander and a vacuum and a carpet shampoo machine for less. I also own an older model Bissell carpet shampoo device that I had before the vacuum because I had dogs and it seemed like a good Idea, fairly simple to use and does a passable job. Might be better to just hire a rug doctor every couple years though. |
dugimodo (138) | ||
| 1487822 | 2022-08-14 08:07:00 | I inherited a K***y Sentria Vacuum . www.consumeraffairs.com nz.trustpilot.com They were known for being the biggest ripoff out. I had someone offer to clean my carpets with their thing that had bought from the door to door conman. Honestly? I couldn't tell anything had been done at all. Might as well have wiped over the carpets with damp hanky or something. Did sis not like you or something? |
piroska (17583) | ||
| 1487823 | 2022-08-14 09:23:00 | Did sis not like you or something? I must have p----d her off somewhere :rolleyes: But thanks for the reviews. The only saving grace is that I personally didn't suffer financially. :thanks |
WalOne (4202) | ||
| 1487824 | 2022-08-14 10:57:00 | Sorry to say we got talked into buying one of these (G2000) probably just over 20 years ago. It was stupid in hindsight, given the cost, but on the plus side it's still going strong. It seems pretty well built - had an issue with the drive unit (overcomes the friction of the head against the carpet with suction & brush going) a couple of years ago & managed to fix it myself - it was just a loose part. | MushHead (10626) | ||
| 1487825 | 2022-08-14 21:28:00 | Sorry to say we got talked into buying one of these (G2000) probably just over 20 years ago. but on the plus side it's still going strong. But so did our old electrolux, passed to us by MIL, and we had it 22 years more.... Still working when I sold it actually, I just wanted a Miele Cat and Dog.... |
piroska (17583) | ||
| 1487826 | 2022-08-15 10:49:00 | Oooh, we had something similar many years ago, a door-to-door guy selling a vacuum for $4000+. Mum being unable to say No to anybody was all ready to write the guy a cheque. I almost blacked out hearing the price and put an end to the deal on the spot. My boss had a tale of going to the vac place in Auckland (used to advertise on TV, I forget the name) and was sat down on a couch and had the sales pitch presented to her, and then a similar assault with the price. It's filthy tactics and I refuse to deal with them because of this amorality. |
Paul.Cov (425) | ||
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