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Thread ID: 114069	2010-11-16 23:25:00	crashing	NZHawk (4093)	Press F1

Post ID	Timestamp	Content	User
1153748	2010-11-18 23:31:00	Just see whats there. DONT download all of them just in case it crashes then it may kill windows	Speedy Gonzales (78)
1153749	2010-11-21 22:54:00	Available updates: .NET Framework 3.5 service pack 1 + 9 other security updates not available until the above is installed. - no hardware updates Note: I have moved the computer to my office and it has run perfectly for the past 3+ hours I collected & connected the bar code scanner and still no problem. The only other factors that I am not replicating here are: - don't have the ups - not connected to a network Question: could the ups be causing the crashes? Does the BSOD journal reflect anything like that?	NZHawk (4093)
1153750	2010-11-21 23:00:00	Since its fine in your office update it. Don't know anything about UPS's, never used one. Could be the power point / cable maybe?	Speedy Gonzales (78)
1153751	2010-11-22 03:22:00	shouldn't be the UPS, cheaper ones dont have a very good approximation of a sine wave but most gear doesn't care. That said it's easily proven by taking it out of the picture fore a while.	dugimodo (138)
1153752	2010-11-25 00:38:00	I did some further research & with BSOD it was recommended to download & run Windows DeBugger. I did & here is the log, I was hoping someone could help me discern it: Thank you Microsoft (R) Windows Debugger Version 6.12.0002.633 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\Minidump\Mini111110-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*msdl.microsoft.com Executable search path is: Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 2600.xpsp_sp3_gdr.100427-1636 Machine Name: Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720 Debug session time: Thu Nov 11 15:05:03.359 2010 (UTC + 13:00) System Uptime: 0 days 6:10:28.281 Loading Kernel Symbols .................................................. ............. ............................................... Loading User Symbols Loading unloaded module list .................... ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** Use !analyze -v to get detailed debugging information. BugCheck F4, {3, 8a27ada0, 8a27af14, 805d2954} unable to get nt!KiCurrentEtwBufferOffset unable to get nt!KiCurrentEtwBufferBase Probably caused by : hardware_disk ( +fc ) Followup: MachineOwner --------- 3: kd> !analyze -v ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 00000003, Process Arg2: 8a27ada0, Terminating object Arg3: 8a27af14, Process image file name Arg4: 805d2954, Explanatory message (ascii) Debugging Details: ------------------ unable to get nt!KiCurrentEtwBufferOffset unable to get nt!KiCurrentEtwBufferBase PROCESS_OBJECT: 8a27ada0 IMAGE_NAME: hardware_disk DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAULTING_MODULE: 00000000 PROCESS_NAME: csrss.exe EXCEPTION_RECORD: a732f9d8 -- (.exr 0xffffffffa732f9d8) ExceptionAddress: 75b7b3b9 ExceptionCode: c0000006 (In-page I/O error) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 00000008 Parameter[1]: 75b7b3b9 Parameter[2]: c000000e Inpage operation failed at 75b7b3b9, due to I/O error c000000e EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The required data was not placed into memory because of an I/O error status of "0x%08lx". CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The required data was not placed into memory because of an I/O error status of "0x%08lx". EXCEPTION_PARAMETER1: 00000008 EXCEPTION_PARAMETER2: 75b7b3b9 EXCEPTION_PARAMETER3: c000000e IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified. EXCEPTION_STR: 0xc0000006_c000000e FAULTING_IP: +fc 75b7b3b9 ?? ??? BUGCHECK_STR: 0xF4_IOERR_C000000E FOLLOWUP_IP: +fc 75b7b3b9 ?? ??? FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware_disk SYMBOL_NAME: +fc STACK_COMMAND: kb FAILURE_BUCKET_ID: 0xF4_IOERR_C000000E_+fc BUCKET_ID: 0xF4_IOERR_C000000E_+fc Followup: MachineOwner -	NZHawk (4093)
1153753	2010-11-25 00:57:00	Probably better if you login here with your hotmail addy, and ask (answers.microsoft.com) and post that report. I've never used the debugger. I usually use Bluescreenview	Speedy Gonzales (78)
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