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| Thread ID: 109891 | 2010-05-26 23:13:00 | Ascent Technlogy | Sweep (90) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 888454 | 2010-05-27 02:49:00 | Phew, for a minute there I thought you had made it compulsory. Nope. Are you back in the land of the long white shroud? |
Sweep (90) | ||
| 888455 | 2010-05-27 09:47:00 | I agree, Ascent are amazing | dian77 (13936) | ||
| 888456 | 2010-05-27 10:08:00 | I agree, Ascent are amazing Or is it that there are so many other Etailers out there that are run as hobbies? When I built this computer I split the order between Ascent and another site that can stay anonymous. He agreed to let me collect the hardware from his address and the excellent service up until then was spoilt by the sight of all the returns and incoming stock scattered all through the house. |
PaulD (232) | ||
| 888457 | 2010-05-27 10:10:00 | At around 8:30pm on Monday I ordered a PSU from Ascent and paid via Direct Debit. It arrived well packaged on Wednesday a little before 9:00 am. I have to give them an A+ For the record I don't work for them. I deal with Arche (Auckland) and if I order before 4 in the afternoon it will arrive on my doorstep (Masterton) about 7.30 the next morning. |
mikebartnz (21) | ||
| 888458 | 2010-05-27 10:45:00 | Or is it that there are so many other Etailers out there that are run as hobbies? When I built this computer I split the order between Ascent and another site that can stay anonymous. He agreed to let me collect the hardware from his address and the excellent service up until then was spoilt by the sight of all the returns and incoming stock scattered all through the house. The setup cost of running a computer retailer can be very low, hence the quantity of them, the cut throat competition and tiny margins, which means people can easily run online stores from their home. The amount of returns should be relatively low for computer parts, due to the high reliability of most stuff. |
robbyp (2751) | ||
| 888459 | 2010-05-27 11:25:00 | Apart from all the good things already said about Ascent, I think their pre-sales service is also excellent. When I was building this PC, I got a huge amount of advice and help from them in getting the spec right, and when I had ongoing problems with the mobo and memory they were right on top of it with help and advice, and a replacement mobo. On another occasion I even had an unprompted phone call from them to make sure some problems had been properly resolved. Even though their prices are not the lowest (or the highest) they are usually my first stop when I am sourcing software or hardware. |
Tony (4941) | ||
| 888460 | 2010-05-27 20:27:00 | The amount of returns should be relatively low for computer parts, due to the high reliability of most stuff. Reliability is just part of it, there's also the people that don't want it any more or just can't get it going. Restocking fees keep returns down. |
PaulD (232) | ||
| 888461 | 2010-05-28 02:49:00 | Have you guys bought anything JustLaptops? It's a small computer store in Auckland City. They also sell new products on TradeMe. I was planning on buying a new laptop but I wasn't too sure whether to go buy it from them. http://www.justlaptops.co.nz/ |
vims213 (15007) | ||
| 888462 | 2010-05-28 03:19:00 | I can beat that. Down South, I'd order from Morningstar in the afternooon, and it would arrive by courier the next day before lunch. Pretty fast!!! |
pctek (84) | ||
| 888463 | 2010-05-29 18:27:00 | Ascent has never let me down. I was very impressed when I did my first computer build (luckily via Ascent), and they had someone pass an eye over the various components to ensure I wasn't falling into any stupid traps regarding matching RAM / MOBO / CPU / PSU I suppose it helps them to minimise returns due to stupid end-user issues, but I was well impressed. Few other places would ever bother, or care to invest that degree of oversight. They're not the cheapest, but they're impressive! |
Paul.Cov (425) | ||
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