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Thread ID: 114281 2010-11-25 22:54:00 "mailto" appears in To in Outlook 2007 FAB (6923) Press F1
Post ID Timestamp Content User
1156556 2010-11-25 22:54:00 Ok, I'm going to ask this question, and I just know someone will say "it's just this, that's your problem" and I will say "Doh!" and fix it.

So, got that out of the way.

We have an SBS2003 install with standard Exchange setup.

In the last while (don't ask me how long, maybe a few months), in each user's Outlook (2007) in the body of the text, next to a person's name, there will be a mailto link, e.g. "John Smith [mailto:john.smith@gmail.com]

And of course if you click on the mailto link, Outlook starts a new email but it puts [mailto:john.smith2gmail.com] in the To line, so you have to delete the [mailto etc to make it work.

Outlook used to just have a link on the person's name and you click on it to start new email, no [mailto at the begining.

I suspect I've changed something in GPO but for the life of me can't find it, and googling the issue has come to nothing.

Can anyone please suggest what has happened?

Cheers and thanks in advance.
FAB (6923)
1156557 2010-11-25 23:08:00 Probably no coincidence that the 2 and @ are on the same key. Snorkbox (15764)
1156558 2010-11-26 00:02:00 Dad's had this issue in Outlook 2007 as well. pcuser42 (130)
1156559 2010-11-26 01:59:00 Probably no coincidence that the 2 and @ are on the same key.

Huh?
FAB (6923)
1156560 2010-11-26 02:20:00 Sorry just saw what you meant - just a typo, I meant to put [mailto:john.smith@gmail.com]

This is some sort of a system/setup/GPO/Outlook error though, not a type error. The typo was just me not typing in the post at the top properly.
FAB (6923)
1156561 2010-11-26 07:44:00 I had this sproblem once but cannot remember the fix. Try this .

In Mail go to Tools Options Other .Down the bottom under Person Names ensure the 2 boxes are unchecked.
I may well have backed up data files then reinstalled Outlook then reimported data files.
Neil F
Neil F (14248)
1156562 2010-11-28 20:23:00 Thanks Neil. But did not work.
Funny I thought this would be a simple fix!
FAB (6923)
1156563 2010-12-09 01:50:00 No one? This is driving me just a little mental.... FAB (6923)
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