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Thread ID: 114550 2010-12-07 18:59:00 iPhone email/Outlook/Telecom Metla (12) Press F1
Post ID Timestamp Content User
1159685 2010-12-07 22:26:00 Took the words right outta my mouth, I'm with psycik, go GAFYD! :D Chilling_Silence (9)
1159686 2010-12-08 00:01:00 I don't get this problem. Why is an exchange server needed because they are using Office Mail. iphone and Outlook are both using POP3 and many people use both of these with them set to leave mail on the server and they work ok.
Office mail is just Telecom's system to access domain email is it not and can be setup for POP3 as in this case.
Safari (3993)
1159687 2010-12-09 04:38:00 Oh yeah, that sorted it

:pf1mobmini:
Metla (12)
1159688 2010-12-09 05:08:00 How are you getting on with that problem Metla.
I am quite interested to know the fix for this.
Safari (3993)
1159689 2010-12-09 06:49:00 As far as I'm aware the fix is to use IMAP instead of POP3.

I've passed that up the chain, with a recommendation to change the hosting to allow direct configuration of the email accounts.

discussions.apple.com
Metla (12)
1159690 2010-12-09 08:09:00 As far as I'm aware the fix is to use IMAP instead of POP3.

I've passed that up the chain, with a recommendation to change the hosting to allow direct configuration of the email accounts.

discussions.apple.com

Thanks Metla
It might be some limitation on the telecom officemail server but I don't think you would have that problem with any other ISP as the way you have it setup is used frequently without any problems.
Strange it was working before though.
Safari (3993)
1159691 2010-12-12 05:59:00 As far as I'm aware the fix is to use IMAP instead of POP3.

I've passed that up the chain, with a recommendation to change the hosting to allow direct configuration of the email accounts.

discussions.apple.com

There was some issue about the POP3 protocol not working 100% on the iPhone and to use IMAPI instead.
Doesn't bother me because I run Exchange Server 2010 at home and at work they run the 2007 version and iPhone hooks to both great. Get home and work mail. Had to turn off push though due to huge amount of e-mail work generates.
veldthui (15543)
1159692 2010-12-14 10:16:00 Yeah, they will need an exchange server..We have a BES for the Blackberrys, however the iphone use push tech for contact with exchange, you just need to setup an external address for the SMTP protocol.


Push is an ugly word when you're talking about active sync as there is really no such thing. (Although the iphone calls it a push) its really just polling for mail all the time so uses tonnes of data and tonnes of battery. I have mine polling the server every hour.

For push mail/instant email retrieval you really can not beat blackberry.

and does office mail support imap? I actually thought it supported full active sync/exchange mail but maybe thats another telecom product.

While an exchange server would be the ideal answer its also not exactly a cheap one.
Alex B (15479)
1159693 2010-12-14 11:55:00 Push is an ugly word when you're talking about active sync as there is really no such thing. (Although the iphone calls it a push) its really just polling for mail all the time so uses tonnes of data and tonnes of battery. I have mine polling the server every hour.Are you sure? The whole point of ActiveSync is that it holds the connection open and pushes mail to your phone as soon as it arrives, and as a result my [exchange account] email shows up on my phone within a second or so of appearing in Outlook...

Yes, push mail will use more battery than polling will - this is generally caused by the need to maintain a constant connection to the server, rather than being able to forget about it for a few minutes and go completely to sleep.
Erayd (23)
1159694 2010-12-14 17:54:00 Funny, I found that with the iPhone and my Android N1 that mail shows up faster on the phone than on the desktop client :p Chilling_Silence (9)
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