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Thread ID: 114692 2010-12-13 16:00:00 Devices and Printers is empty. DaveBritton (7395) Press F1
Post ID Timestamp Content User
1161380 2010-12-13 16:00:00 Hi everyone,

I have recently sent a new PC to someone at one of our remote offices, and it has a weird issue. None of the devices (including printers) show up in the "Devices and Printers" folder.

It seems to work fine apart from this small issue. It prints fine, and I can see the printers and drivers if I use printmanagement.msc. The only reason we noticed the issue is because the user wanted their default printer changed.

I have searched and tried quite a few different fixes including; uninstall/reinstall all printers and drivers, enable bluetooth support service, re-register IE8 Dlls, ran "sfc /scannow".

It is a brand new Acer Veriton M221 with an Athlon X2 2.8GHz, 2Gb of RAM, Windows 7 Pro (with all updates).

If anyone has any suggestions I would appreciate it as I am lost.

Thanks for reading,
Dave.
DaveBritton (7395)
1161381 2010-12-13 19:03:00 Edited: Opps - just noticed you had tried the bluetooth wainuitech (129)
1161382 2010-12-14 14:19:00 Anyone else have any suggestions at all? DaveBritton (7395)
1161383 2010-12-14 19:01:00 I have seen this before Dave, just cant remember what I did....perils of old age and all that!

Start here mate and see how you go!
social.technet.microsoft.com
SolMiester (139)
1161384 2010-12-15 09:04:00 I have seen this before Dave, just cant remember what I did....perils of old age and all that!

Start here mate and see how you go!
social.technet.microsoft.com

Thanks for the reply, but the article that one links to is the one I have looked through. I have tried all the solutions other than a full re-install. Starting to think that is what it's going to take.
DaveBritton (7395)
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