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Thread ID: 114674 2010-12-12 22:39:00 Adaptec 4805 Raid controller not recognised 12steps (14778) Press F1
Post ID Timestamp Content User
1161241 2010-12-12 22:39:00 Hi,

I have recently migrated my raid from 7x1tb drives to 5x2tb drives on my Adaptec 4805 raid card.

system:
win 7 home premium 64bit
adaptec 4805sas
6gb ram

Everything was working fine (previously setup on my old win 7 box) blew the old array away fitted the new drives then went into Adaptec storage manager (ASM) to configure the new array only to find that the controller wasnt "present"

Windows can see it in device manager.
the Adaptec bios doesnt recognize it.

I have tried-
uninstalling it from device manager
reflashing the bios
shifting slots
reloading with the same and an older version of Adaptec Storage Manager


Im out of ideas and really need the array up and going. Anyone...?

Thanks
12steps (14778)
1161242 2010-12-12 22:57:00 So, to confirm, Windows 7 sees the Raid controller in device manager, no explanation mark next to the device, I gather 7 is installed on another drive.
You start up ASM and it doesnt see the controller. Have you used the configuration wizard to search for a new controller?

What do you mean 'the Adaptec bios doesnt recognize it.'...Have you flashed the Adaptec Controller BIOS, what version are you on?
SolMiester (139)
1161243 2010-12-12 23:14:00 Since my understanding of your post is that the issue arose when you swapped the drives attached to the controller, what happens if you put the old drive(s) back on? inphinity (7274)
1161244 2010-12-12 23:16:00 Does this controller support 2TB SATA drives? SolMiester (139)
1161245 2010-12-12 23:21:00 I have flashed to an earlier version on the card BIOS and then back to the latest version. (no change)

Device manager - No red X , no exclamation mark (uninstalled and reinstalled just to be sure)

OS is installed on a different drive to the array (thank god)

Not sure about how to use the configuration wizard to search for a new controller...

Adaptec BIOS doesnt detect any of the drives, doesnt detect the controller

Cant reinstall the 1tb drives because they are currently holding my only copy of data :groan:
12steps (14778)
1161246 2010-12-12 23:23:00 ... How were you planning to get the data off the drives? inphinity (7274)
1161247 2010-12-12 23:43:00 7x1tb drives in raid6 array ----> 3x 2tb drives

blow array away

3x 2tb drives -----> single 1tb drives

setup new array with 2tb drives
12steps (14778)
1161248 2010-12-12 23:48:00 I have flashed to an earlier version on the card BIOS and then back to the latest version. (no change)

Device manager - No red X , no exclamation mark (uninstalled and reinstalled just to be sure)

OS is installed on a different drive to the array (thank god)

Not sure about how to use the configuration wizard to search for a new controller...

Adaptec BIOS doesnt detect any of the drives, doesnt detect the controller

Cant reinstall the 1tb drives because they are currently holding my only copy of data :groan:

Have you created an array from the controller BIOS...before windows 7 starts?.....does the controller BIOS see the drives?
SolMiester (139)
1161249 2010-12-13 00:05:00 no, the bios doesnt detect the controller or drives from the create/manage arrays menu. :confused: 12steps (14778)
1161250 2010-12-13 00:22:00 no, the bios doesnt detect the controller or drives from the create/manage arrays menu. :confused:

??, the PC BIOS doesnt detect the controller? but Windows 7 does?....dont you mean the Adaptec BIOS doesnt detect the drives?!..which I would say is due to 2TB drives NOT being on the compatibility report...

If you cant get the adaptec BIOS to see the drives, there is no way Windows 7 will.....
SolMiester (139)
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