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Thread ID: 110523 2010-06-21 01:47:00 extended warranties (Dilbert) sroby (11519) PC World Chat
Post ID Timestamp Content User
1111889 2010-06-21 01:47:00 sad to say its true

www.dilbert.com
sroby (11519)
1111890 2010-06-21 02:53:00 I have a five year extended warranty on my laptop. Have used it twice.

The power pack gave up after out of manufacturer's warranty. Replaced no problems.

The CD rom gave up after out of manufacturer's warranty. Replaced no problems.

I have had a very positive experience with my extended warranty. There must be others who have had positive experiences? Surely I'm not the only one?
Roscoe (6288)
1111891 2010-06-21 03:41:00 How much did you pay for the warranty. Mother in-law in the weekend had a experience with HN. Trying to sell two two year extended warranties on a laptop. Was going too add $800 on to the price of a $1800 laptop.
Myself have purchased them in the past and never used them. Will not again
plod (107)
1111892 2010-06-21 03:55:00 I got a phone call he other day from a chap at the HN sales counter,he was in the middle of purchasing a $1200 laptop and they had whacked over $1200 worth of other crap on it, Including a fee (and this is what he told me) of $240 for installing the software they were trying to sell him.

The software was already installed ***,all they would have had to do was start the laptop and activate the software.

Plus quite a hundred for the software itself, and another few hundred for the extended warranty.

Criminal if you ask me.

I charged him $80 to uninstall all the crap and install the MS Anti-virus.:rolleyes:

A saving of over $1100
Metla (12)
1111893 2010-06-21 03:59:00 I got a phone call he other day from a chap at the HN sales counter,he was in the middle of purchasing a $1200 laptop and they had whacked over $1200 worth of other crap on it, Including a fee (and this is what he told me) of $240 for installing the software they were trying to sell him.

The software was already installed ***,all they would have had to do was start the laptop and activate the software.

Plus quite a hundred for the software itself, and another few hundred for the extended warranty.

Criminal if you ask me.

I charged him $80 to uninstall all the crap and install the MS Anti-virus.:rolleyes:

A saving of over $1100

Sound similar to the inlaw, there was a list of other stuff their wanted to add on. Mother inlaw has enough sense to take someone with her when shes ready to hand over the cash
plod (107)
1111894 2010-06-21 04:01:00 NZ Consumer Mag(Org??) & Fair Go & others have only negative comments on them.
You are usually covered by the CGA anyway.

Have heard horror stories of how the Ext Warranty companies(sometimes just minor Insurance companies) can make it very hard to submit a claim: hoping that people just give up I guess.

Good to hear of your success with your claims. :)
sroby (11519)
1111895 2010-06-21 05:02:00 I have a five year extended warranty on my laptop. Have used it twice.

The power pack gave up after out of manufacturer's warranty. Replaced no problems.

The CD rom gave up after out of manufacturer's warranty. Replaced no problems.

I have had a very positive experience with my extended warranty. There must be others who have had positive experiences? Surely I'm not the only one?
I would be curious to know some costs.
A) Extended warranty
B) Cost of power pack
C) Cost of cdrom

In most cases the extended warranty would cost more than those two items.
In my view they aren't worth it.
mikebartnz (21)
1111896 2010-06-21 05:05:00 A) Extended warranty
B) Cost of power pack
C) Cost of cdrom



And what model laptop . Some of the Toshibas have a 3 year warranty anyway, not that a toaster shop would tell you that .

I've seen the small print in a desktop warranty . Excludes monitor, excludes, KB, mouse etc . Excludes this problem, excludes that problem . There was hardly anything left .
pctek (84)
1111897 2010-06-21 05:06:00 I have a five year extended warranty on my laptop. Have used it twice.

The power pack gave up after out of manufacturer's warranty. Replaced no problems.

The CD rom gave up after out of manufacturer's warranty. Replaced no problems.

I have had a very positive experience with my extended warranty. There must be others who have had positive experiences? Surely I'm not the only one?


Yes, but that would all be covered by the CGA, unless you purchased it for business use. The manufactures warrenty is irrelevent really except for business buyers, as they can't contract out of the CGA
robbyp (2751)
1111898 2010-06-21 05:09:00 And what model laptop. Some of the Toshibas have a 3 year warranty anyway, not that a toaster shop would tell you that.

I've seen the small print in a desktop warranty. Excludes monitor, excludes, KB, mouse etc. Excludes this problem, excludes that problem. There was hardly anything left.

They also say it excludes consumables, but they don't specify what the defination of consumables is. I was told that headphones are considered consumables, and they wouldn't cover me, but when have headphones been considered a consumable.
robbyp (2751)
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