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Thread ID: 110523 2010-06-21 01:47:00 extended warranties (Dilbert) sroby (11519) PC World Chat
Post ID Timestamp Content User
1111909 2010-06-21 11:10:00 The margin of profit on an extended warranty for the likes of Harvey Norman et al is enormous - often a greater margin than the item itself by several hundred percent. It's easy money for them as it is very easy to prey on a customer's lack of confidence in technology and lack of knowledge of consumer law.

The underwriters of the policy are playing a numbers game - sure, there will probably be some payouts, but the bulk of the premiums charged go straight to the bottom line of that company: pure profit. But then, that's insurance anyway isn't it?

Definition of a scam: "Anything good that you're not in on yourself"

Yeah, I suspect if they didn't sell extended warranties, they would either need to charge more for the items, or they may not survive.
robbyp (2751)
1111910 2010-06-22 07:40:00 And what model laptop. Some of the Toshibas have a 3 year warranty anyway, not that a toaster shop would tell you that.

I've seen the small print in a desktop warranty. Excludes monitor, excludes, KB, mouse etc. Excludes this problem, excludes that problem. There was hardly anything left.

Consumer Insurance are good about claims & what they cover as long as the toaster shop actually lets you start a claim. Extended warranties are technically useless, but has anyone tried getting something done under the CGA? For a lot of people it is worth the extra money to have their device covered without fighting tooth & nail for it.
Greven (91)
1111911 2010-06-22 08:29:00 Consumer Insurance are good about claims & what they cover as long as the toaster shop actually lets you start a claim. Extended warranties are technically useless, but has anyone tried getting something done under the CGA? For a lot of people it is worth the extra money to have their device covered without fighting tooth & nail for it.
But as I said earlier the cost of the extended warranty is often more than the cost of the replacement parts.
mikebartnz (21)
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