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Thread ID: 114959 2010-12-26 04:56:00 Internet Access problem cowboy stu (7021) Press F1
Post ID Timestamp Content User
1164779 2010-12-26 04:56:00 Seasons greetings

I have 2 laptops connected wirelessly to our system no probs accessing the internet. ! win7 , 1 xpsp3. They can see each other but not the desktop.
The desktop ( win7) cannot access the internet or see laptops.
Our isp was down yesterday - problems since then. I thought we had the problem but can't see what i have changed.
Helpdesk has helped with ping etc and thinks something is blocking acess to the router. Physically it is ok. Did full scan with MSE . Only found " remote access win32 realvnc ? " and fixed.

Any ideas please
cowboy stu (7021)
1164780 2010-12-26 08:35:00 Might have affected your hosts file, or perhaps changed your ip settings.
can you ping or tracert the router?
If not, check the ip settings and the like on the desktop, under the LAN ipv4 settings. (network connections > properties of lan connection > ipv4 >properties)

Also check your router doesn't have something like mac filtering or ip address restrictions in effect, particularly if you have a dynamic IP on your desktop (or an incorrect static IP)
8ftmetalhaed (14526)
1164781 2010-12-26 09:08:00 yep the ipv4 settings have all been checked ok.
Where do i check the router restrictions
Thanks
cowboy stu (7021)
1164782 2010-12-26 09:25:00 should be in the router's config. Type your router's ip (ie 192.168.2.1) into your address bar of either of the working pc's and check for any entries under mac filtering or ip filtering, or enabling of DHCP server.

Also might want to check your hosts file, google tells you how to do this.


edit - as will this website.

malektips.com
8ftmetalhaed (14526)
1164783 2010-12-27 01:07:00 have changed cables .. no change. have tried laptop direct on cable works ok. so is internal on desktop.?
not sure above post can help me..
Thanks
cowboy stu (7021)
1164784 2010-12-27 06:47:00 have you tried flushing the dns cache and all that as well?
www.tech-faq.com

Did you try pinging the router from the win7 pc? is the win 7 pc able to ping itself? (127.0.0.1)
8ftmetalhaed (14526)
1164785 2010-12-27 08:09:00 thanks for your help,

ping tells me sent 4 rec, 4 lost= 0 means ?

sucessfully flushed dns .. not sure what the results mean when displayed
cowboy stu (7021)
1164786 2010-12-27 09:19:00 Those results confirms its not working -- 4 packets of info sent, none received.

Try this -- Click start, type in Network - select Network and sharing Center, top left, change adapter settings - Does it show the connection as Connected, or disconnected.?

Has this Desktop ever been able to connect to the Internet ?

What software have you got as a firewall ? The windows inbuilt,OR some third party, like (sorry for swearing) Norton Internet Security ?
wainuitech (129)
1164787 2010-12-27 19:48:00 yep workrd fine until our isp went down on xmas day.
only mse & win7 firewall on all pcs.

have sorted it.. went to network adapter setting and enabled 1 ares connection i thought was not used and away we went. wierd ..
thanks for help
cowboy stu (7021)
1164788 2010-12-27 20:41:00 oh dear, but good to hear it's working. enjoy surfing :) 8ftmetalhaed (14526)
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