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| Thread ID: 147686 | 2019-03-06 07:13:00 | PB Tech | gary67 (56) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1458779 | 2019-03-06 07:13:00 | So ordered a new phone as mine is playing up, SWMBO collected the parcel at lunchtime. I opened it at home and inside no phone but a copy of Office 2016. | gary67 (56) | ||
| 1458780 | 2019-03-06 19:59:00 | Oh Dear -- Guess they got the orders mixed, hope no one was wanting their Office 2016 urgently, may be a bit hard to install a phone into a Laptop or PC :D | wainuitech (129) | ||
| 1458781 | 2019-03-06 21:41:00 | Haha bit of a stitch up there. They are generally very good - we order from them nearly every day and I can't remember the last time there was a mix up. They do deal with a massive amount of stock. | wratterus (105) | ||
| 1458782 | 2019-03-06 22:57:00 | Please let us know if PBT handle & resolve this quickly, or if they make you jump through hoops to get your phone . I hear plenty of good & bad stories about their after sales service :) |
1101 (13337) | ||
| 1458783 | 2019-03-06 23:39:00 | If you have trouble I know who to hound to fix it ;) | pcuser42 (130) | ||
| 1458784 | 2019-03-06 23:52:00 | Might be still usable - as long as you only want to phone microsoft ... ;) | fred_fish (15241) | ||
| 1458785 | 2019-03-06 23:55:00 | Have heard nothing so far today, SWMBO is dealing with it, I almost feel sorry for them. My current phone is totally crapped out and unusable hence the need for a new one urgently. However its nice the boss not being able to ring me. | gary67 (56) | ||
| 1458786 | 2019-03-07 07:18:00 | Well three different staff are on the case and have no idea where my phone is so far. | gary67 (56) | ||
| 1458787 | 2019-03-07 18:54:00 | [QUOTE=1101;1286799]Please let us know if PBT handle & resolve this quickly/QUOTE] I've heard of diversification, but this one's ridiculous. What a disaster if NZ Post or NZ Couriers et al follow PBT's ground breaking lead. :eek: |
WalOne (4202) | ||
| 1458788 | 2019-03-07 19:29:00 | So ordered a new phone as mine is playing up, SWMBO collected the parcel at lunchtime . I opened it at home and inside no phone but a copy of Office 2016 . Office 2016?? not only the wrong goods, but amazingly slow to get to the wrong person . Was Swiss Post involved here? Possibly the multiple holiday periods and parties held it up a bit (Xmas 2016, 2017, 2018, New Year 2016, . . . . ) Once the updates and bug (fixes{?}) start arriving, your porch is going to need some serious acreage . ;) |
R2x1 (4628) | ||
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