| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 115141 | 2011-01-04 09:13:00 | Antivirus 8 spyware removal | Safari (3993) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1166939 | 2011-01-04 09:13:00 | Is there any reliable removal tool to get Anti-virus 8 removed from a Windows 7 computer. This is the one that displays fake alerts about infections on the computer. Or will Malwarebytes do the job. The person infected is not great wiith computers so really need an easy method if possible. |
Safari (3993) | ||
| 1166940 | 2011-01-04 09:47:00 | Download Rkill (www.bleepingcomputer.com) to a clean PC put on USB drive -- links in blue in the page. Download malwarebytes to the USB drive on a clean PC. Boot the windows 7 into safe mode with networking - plug in the USB drive, run rkill - install malwarebytes - do its update - run in Full scan mode, remove anything it finds. Once done run Spybot S&D, as well as super antispyware, all in safe mode, just to make sure - Malwarebytes doesn't get everything sometimes - then reboot the PC, pays to re-run the programs, at least Spybot and Malwwarebytes afterwards to make sure. Also pays to disable system restore heres how (www.howtogeek.com)before doing scans to remove any infections on restore points. Only bad thing about doing that, is if something screws up, you cant run restore to put every thing back. |
wainuitech (129) | ||
| 1166941 | 2011-01-04 20:49:00 | Download Rkill (www.bleepingcomputer.com) to a clean PC put on USB drive -- links in blue in the page. Download malwarebytes to the USB drive on a clean PC. Boot the windows 7 into safe mode with networking - plug in the USB drive, run rkill - install malwarebytes - do its update - run in Full scan mode, remove anything it finds. Once done run Spybot S&D, as well as super antispyware, all in safe mode, just to make sure - Malwarebytes doesn't get everything sometimes - then reboot the PC, pays to re-run the programs, at least Spybot and Malwwarebytes afterwards to make sure. Also pays to disable system restore heres how (www.howtogeek.com)before doing scans to remove any infections on restore points. Only bad thing about doing that, is if something screws up, you cant run restore to put every thing back. Thanks for that Wainuitech, will try that but as my daughter is in Melbourne may not be easy. |
Safari (3993) | ||
| 1166942 | 2011-01-04 20:59:00 | OK - what you / she can do is boot here computer into safe mode with Networking - you give her the links to Rkill & Malwarebytes - she can download and run them directly - doing it Via USB is a safe guard only as some infections may stop the programs from downloading. Once she has run Rkill / Malware bytes, it may be enough, OR use Team Viewer (www.teamviewer.com) and you load in and run the other programs via remote. Mind you, she can download Spybot S&D, just tell her not to use teatimer, and one other setting - (internet guard or something like that- cant remember off hand its name) in the options. |
wainuitech (129) | ||
| 1166943 | 2011-01-04 21:48:00 | OK - what you / she can do is boot here computer into safe mode with Networking - you give her the links to Rkill & Malwarebytes - she can download and run them directly - doing it Via USB is a safe guard only as some infections may stop the programs from downloading. Once she has run Rkill / Malware bytes, it may be enough, OR use Team Viewer (www.teamviewer.com) and you load in and run the other programs via remote. Mind you, she can download Spybot S&D, just tell her not to use teatimer, and one other setting - (internet guard or something like that- cant remember off hand its name) in the options. Instead of using Rkill would it be enough to use Task manager to end process. Does Antivirus 8 show in Control panel/Programs/Uninstall I am on a Mac so I guess I can't use teamviewer |
Safari (3993) | ||
| 1166944 | 2011-01-04 22:29:00 | Another thing, would system restore help, at least for the short term as I will be in Melbourne in a few weeks and be able to get hands on. | Safari (3993) | ||
| 1166945 | 2011-01-04 23:10:00 | Probably not (the files/exes are probably hidden) is the answer to your first two questions, there is a Mac version of Teamviewer (here (www.teamviewer.com)), and I wouldn't use system restore as it's probably infected too (as mentioned by WT in post #2). | feersumendjinn (64) | ||
| 1166946 | 2011-01-04 23:20:00 | Probably not (the files/exes are probably hidden) is the answer to your first two questions, there is a Mac version of Teamviewer (here (www.teamviewer.com)), and I wouldn't use system restore as it's probably infected too (as mentioned by WT in post #2). Thanks for that. |
Safari (3993) | ||
| 1166947 | 2011-01-05 04:07:00 | Instead of using Rkill would it be enough to use Task manager to end process. Depends in the process is hidden or not. Not all malware processes will show in Task Manager - Rkill will kill any malware infection process, thats what its designed to do. Its idiot proof to use - simply download it, double click it, and when finished, it will say 'killed process" ( similar wording) close the app - Done - run malwarebytes. |
wainuitech (129) | ||
| 1166948 | 2011-01-05 07:04:00 | There is also the free of virus (freeofvirus.blogspot.com) blog that has a removal package for fake anti viruses, which includes Antivirus 8. | kahawai chaser (3545) | ||
| 1 2 3 4 | |||||