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Thread ID: 115166	2011-01-05 16:32:00	Slow Computer	thiggy (11892)	Press F1

Post ID	Timestamp	Content	User
1167333	2011-01-05 16:32:00	My desktop computer has progressively become slower and slower. I am on a cable ISP. I am running Internet Explorer 6.0. I don't have a lot of saved files on my hard drive. (Size 149 gb, free space 125 gb.) I have Zone Alarm Extreme Security Suite. I have cleared my history, emptied my temp files, run my defrag and disc cleanup tools. Still it is slow, slow, slow. Any suggestions would be appreciated.	thiggy (11892)
1167334	2011-01-05 18:38:00	The actual day to day running of the computer or the internet has become slower? If its the computer download and run Hijack this and save the log file it produces then paste it here for analysis as it shows all the running processes	gary67 (56)
1167335	2011-01-05 19:22:00	Malware is the first thing to check but most likely it has just become cluttered. The cleaning you did helps to a point, but eventually it is better to back up your stuff and do a complete fresh install of Windows.	pctek (84)
1167336	2011-01-05 19:42:00	Do what Gary says. Most likely it is running too many unnecessary processes. I would be very suspicious of the load ZA is imposing, as well. IE6 is not a good choice, either, as its security is questionable. Update it or use Firefox.	linw (53)
1167337	2011-01-05 21:13:00	Agree with all the above. If you are confident it's not malware causing it or after you have tried that (spybot, adaware, malware bytes, free programs pick one) you could try CCleaner which does a good job of cleaning unneccessay files. also you can go to add remove programs and go through the list removing any unneeded or unwanted programs. Windows never runs as fast as after a fresh install, but you can get it pretty close.	dugimodo (138)
1167338	2011-01-05 22:21:00	Thanks for your responses. The problem is with slow downloads, not the internal processes. Here is the result of running Hijack This: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:18:13 PM, on 1/5/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\QuickTime\qttask.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe C:\Program Files\CheckPoint\ZAForceField\ForceField.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\Tru stCheckerIEPlugin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\s wg.dll O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\Tru stCheckerIEPlugin.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E117 12C84EA7E12B.dll/cmsidewiki.html O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: Garmin Communicator Plug-In - static.garmincdn.com O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - dlm.tools.akamai.com O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - www.facebook.com O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Update Service (gupdate1c9c22034806dc6) (gupdate1c9c22034806dc6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: ZoneAlarm ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 7346 bytes	thiggy (11892)
1167339	2011-01-06 00:39:00	Well if it's slow downloads its more likely a problem with your internet provider have you talked to them?	gary67 (56)
1167340	2011-01-06 00:57:00	Can you do a internet speed test and post the result here www.connectingalabama.gov speedtest.solveforce.com	feersumendjinn (64)
1167341	2011-01-06 04:07:00	Here is the speed test result. Download Speed: 1607 kbps (200.9 KB/sec transfer rate) Upload Speed: 2119 kbps (264.9 KB/sec transfer rate) Latency: 37 ms Wednesday, January 05, 2011 10:04:28 PM	thiggy (11892)
1167342	2011-01-06 05:19:00	The problem is with slow downloads, not the internal processes. Run windows Updates manually - what you may find is the auto update is slowlyyyyyyyyyyyyyyyyyy downloading or stuck in the background every time you are on the Internet, or the Computer starts. IF the updates are coming through - which I suspect they may be, since IE is only showing IE6 - the auto updates could be trying to update to IE8 (as they will) UNLESS you have disabled auto updates. To do a manual update in XP, click start / All Programs / Windows update (pic attached) - once IE opens, select Express, download and install anything thats there. keep running the updates manually until nothing is left. If its updates causing the problem, then once finished, the PC will speed back up to normal.	wainuitech (129)
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