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| Thread ID: 115150 | 2011-01-04 21:37:00 | IE.8 | NZHawk (4093) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1167154 | 2011-01-04 21:37:00 | Internet Explorer wont open in normal mode. Windows Vista Uninstalled IE8 Reinstalled IE8 Boot to safe mode with network - am able to open & browse in IE Boot to normal mode - nothing - the hdd seems to be working hard but nothing shows - no IE window. Could some one look at the HJT log - possibly something there that is blocking it: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:34:12 AM, on 1/5/2011 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18999) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Toshiba\Power Saver\TPwrMain.exe C:\Program Files\Toshiba\SmoothView\SmoothView.exe C:\Program Files\Toshiba\FlashCards\TCrdMain.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Users\New\Desktop\2 Cleaning Tools\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: & Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\ Yahoo! \Companion\Installs\cpn1\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\s wg.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\ Yahoo! \Companion\Installs\cpn1\YTSingleInsta nce.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\ Yahoo! \Companion\Installs\cpn1\yt.dll O3 - Toolbar: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user') O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E117 12C84EA7E12B.dll/cmsidewiki.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - rover.ebay.com (file missing) O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - www.amazon.co.uk (file missing) O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - download.divx.com O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - upload.facebook.com O16 - DPF: {D84EB4B0-BFA9-4B0C-B75A-17ABAD45ABB7} (Friendster Image Uploader Control) - images.friendster.com O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - secure.fgb.ae O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: c:\progra~1\wi9130~1\datamngr\datamngr.dll c:\progra~1\google\google~3\goec62~1.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Update Service (gupdate1ca6ad2442f4412) (gupdate1ca6ad2442f4412) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe O23 - Service: XobniService - Xobni Corporation - C:\Program Files\Xobni\XobniService.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\ Yahoo! \SoftwareUpdate\YahooAUService.exe -- End of file - 9464 bytes |
NZHawk (4093) | ||
| 1167155 | 2011-01-04 21:46:00 | Sounds like an IE addon is causing it. You can tick these then tick fix checked Close browsers O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) This maybe suss O2 - BHO: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll |
Speedy Gonzales (78) | ||
| 1167156 | 2011-01-04 22:12:00 | Ok, have applied what you said but still no change IE wont open. I have looked at the IE addons can see that they can be disabled but there is quite a few. Could you recommend which to start with. Here are addons: shockwave flash object adobe pdf reader adobe pdf reader link helper quicktime object itunesdetector class divxbrowserplugin object facebook photo uploader 5 control friendster image uploader control google updater class google toolbar notifier bho junipersetupclientcontrol class informationcardsignalhelper control XML dom document xml http 6.0 XML dom document 6.0 windows media player Windows Live sign-in Control windows Live XML dom document 3.0 Windows Live sign-in Helper research ebay.co.uk - buy it sell it love it amazon.co.uk research pdffill pdf editor discuss skype add-on for ie skype add-on for internet explorer java plu-in 1.6.0.22 java plu-in 1.6.0.22 ssvhelper class java(tm) Plug-in 2 ssv helper sun java console CTVUAxCtrl object CBPCtl Object Messengerchecker class Yahoo! Toolbar Yahoo! Toolbar Helper Singleinstance class |
NZHawk (4093) | ||
| 1167157 | 2011-01-04 22:12:00 | or if speedy is right (as usual) from IE8 in safe mode go to : Tools - manage addons and disable any you don't need and see if it fixes it. | dugimodo (138) | ||
| 1167158 | 2011-01-04 22:14:00 | Thank you dugimodo - see above I am not sure which are "needed" and which are not |
NZHawk (4093) | ||
| 1167159 | 2011-01-04 22:14:00 | edit: just read your post, holy hell that's a lot of addons, I have about 6. Start from the most recent. Disabling them won't hurt you can always reenable them later if it's something you decide you need lol, was supposed to be an edit of my first post. Myself I'd ditch the toolbars ( yahoo, google etc ) and basically everything you don't recognise as needed, IE8 can run with no addons |
dugimodo (138) | ||
| 1167160 | 2011-01-04 22:16:00 | ok thank you | NZHawk (4093) | ||
| 1167161 | 2011-01-04 22:23:00 | Disable these addons research, discuss, java plu-in 1.6.0.22, discuss, this maybe nasty CTVUAxCtrl object, |
Speedy Gonzales (78) | ||
| 1167162 | 2011-01-05 00:16:00 | have disabled those addons IE still wont open |
NZHawk (4093) | ||
| 1167163 | 2011-01-05 00:22:00 | Uninstall .. reinstall ... if that doesn't work ... get Chrome ... :D Google is your friend ... :wub | SP8's (9836) | ||
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