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Thread ID: 115293 2011-01-11 20:30:00 Telecom Modem setting stingray68 (7305) Press F1
Post ID Timestamp Content User
1168890 2011-01-11 20:30:00 Which is the correct setting for connecting the Thompson modem to the internet? I have found two setting and these are
username.xadsl@xtra.co.nz and the other is username@xtrabb.co.nz

Which one is correct? Or do both work?

Many thanks
stingray68 (7305)
1168891 2011-01-11 20:52:00 It all depends on what you used to set it up. When I set them up for companies it always seems to be the .xadsl one, but when its for individuals its just the @xtrabb. I'm not sure if this is relevant. The Broadband Telecom staff are usually quite friendly if you just want to give them a call dpDesignz (15919)
1168892 2011-01-11 20:53:00 Try both see which one gets you on the net Speedy Gonzales (78)
1168893 2011-01-11 20:53:00 Both work.

It's "user@xtrabb.co.nz" with the password of "abc123" that many modems come with, if memory serves me correctly. That string even works with other ISP's too, it's just something to throw into the modem where they require it, as some ISP's do authentication essentially off your phone line (in laymans terms).
Chilling_Silence (9)
1168894 2011-01-12 01:27:00 Yeah, don't sweat it (like I did when I first came across one!). Just plug it in and go, basically. linw (53)
1168895 2011-01-12 01:30:00 Keep in mind though that this is presuming your ISP is Telecom, as other ISP's quite possibly do things differently ;) Chilling_Silence (9)
1168896 2011-01-12 01:45:00 In dial up days internet charges where based on your user name and password. For broadband the charges relate to the physical port in the exchange and as such there's no real need to have a user name and password. With the Thompson modems Telecom ship them with a default generic user name and password and there is no need to change it, you just run the supplied setup disc and away you go.

If you want to use your password etc the username.xadsl@xtra.co.nz format should be the correct one and will still work, it seems more reliable in my experience to set it like this. (Although I personally don't like the Thompson modems)
dugimodo (138)
1168897 2011-01-12 02:47:00 In dial up days internet charges where based on your user name and password. For broadband the charges relate to the physical port in the exchange and as such there's no real need to have a user name and password. With the Thompson modems Telecom ship them with a default generic user name and password and there is no need to change it, you just run the supplied setup disc and away you go.

If you want to use your password etc the username.xadsl@xtra.co.nz format should be the correct one and will still work, it seems more reliable in my experience to set it like this. (Although I personally don't like the Thompson modems)

Authenticating through the port in the exchange or your phone number only applies to Telecom BB.
Other ISPs use a specific username and password which must be correct to enable a BB connection.
Safari (3993)
1168898 2011-01-12 03:27:00 I just plugged in a telecom supplied wireless modem 5 minutes ago and it worked without reconfiguring out of the box.

I am with telecom.
Snorkbox (15764)
1168899 2011-01-12 10:21:00 Authenticating through the port in the exchange or your phone number only applies to Telecom BB.
Other ISPs use a specific username and password which must be correct to enable a BB connection.

Not specifically. I had a customer using an old Belkin router that they'd setup while with Telecom, they changed to Orcon, same user@xtrabb.co.nz, still worked ...
Chilling_Silence (9)
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