Forum Home
PC World Chat
 
Thread ID: 111723 2010-08-09 02:55:00 3 year old stove. Cicero (40) PC World Chat
Post ID Timestamp Content User
1125905 2010-08-09 02:55:00 Friend has a 3 year old Smeg stove.

She lives on her own and uses twice a week at most.

Now the element and a seal have gone.

They want to charge her over $400 to fix,she complained and they have reduced to late 300's.

Whats the story re this reasonable wear situation.?

Certainly sounds unfair to me!
Cicero (40)
1125906 2010-08-09 02:59:00 I assume it's a ceramic top - which is probably why the repair is so expensive.

But if you're saying the seal around the oven door is poked after only three years, I'd definitely be arguing the toss! And it would be unusual for an element to go in so short a time too IMO...
johcar (6283)
1125907 2010-08-09 03:07:00 Talk to manager of shop she bought it from, mention CGA. pctek (84)
1125908 2010-08-09 03:09:00 Nothings built to last now? hueybot3000 (3646)
1125909 2010-08-09 03:13:00 Talk to manager of shop she bought it from, mention CGA.

Do we know what rule is re CGA?
Cicero (40)
1125910 2010-08-09 03:28:00 3 years sounds about right for the pieces of junk they sell now, in fact you're probably lucky, I've heard of them rusting to bits after 2 years. Agent_24 (57)
1125911 2010-08-09 03:38:00 Do we know what rule is re CGA?

The item in question must be fit for purpose for a reasonable length of time, but it's pretty vague on what 'reasonable' is.

But a 'reasonable' person would not expect to have to pay for repairs on an item they had spent several thousand dollars for within the first 5-8 years of its life.

EDIT: Try this link: www.legislation.govt.nz

and here:

www.consumer.org.nz
johcar (6283)
1125912 2010-08-09 04:01:00 Reasonable time for an appliance also has another factor involved.

With so many cheap imports etc these days you can pick up some items for bugger all.

If you had a Oven/Stove that cost say $2.5 - 3 K or more you would expect it to last a while.

Harvey Normans have currently Ovens/Stoves for under $1000 -- So you wouldn't expect to be as good a quality.
wainuitech (129)
1125913 2010-08-09 05:13:00 Hi C. Suggest he/she gets a few quotes. We were recently told by a local repair guy that our 10 year old washing machine would probably require $250 +/- parts and he recommended that we simply replace it. A second local tinkered with it for ten minutes, replaced some small part and charged me $70. Runs as good as ever. Scouse (83)
1125914 2010-08-09 05:18:00 Hi C. Suggest he/she gets a few quotes. We were recently told by a local repair guy that our 10 year old washing machine would probably require $250 +/- parts and he recommended that we simply replace it. A second local tinkered with it for ten minutes, replaced some small part and charged me $70. Runs as good as ever.

But for how long? It's so easy these days to spend little amounts time and time again keeping older appliances running, in the long run it would have been cheaper to bite the bullet and get a new one when it broke in the first place. :xmouth:
wratterus (105)
1 2 3