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| Thread ID: 115633 | 2011-01-27 09:40:00 | Telecom 'extra' usage meter inaccuracy | SuperTed (16195) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1173084 | 2011-06-09 00:37:00 | Hiya, welcome to the forums! He's basically scraping his router like you mention "router-stats" does, but he does it through telnet as opposed to the web gui. |
Chilling_Silence (9) | ||
| 1173085 | 2011-06-09 01:23:00 | Thanks Chilling_silence, for the welcome and the info. It makes sense now you say that. I initially heard "telnet" and my brain just logged out :D | Inga (16196) | ||
| 1173086 | 2011-06-09 02:22:00 | This issue has now made page2 of Thurdays AK Herald Also online. Lets see how many more complaints come out of the woodwork now :cool: www.nzherald.co.nz |
1101 (13337) | ||
| 1173087 | 2011-06-17 05:50:00 | Telecom Xtra comes clean...partly "Telecom admits a problem with its internet usage meter will have resulted in about 7 per cent of its broadband customers - about 40,000 people - being overcharged since November. " www.stuff.co.nz Bet I dont get a phone call...yet I know something has been amiss for ages...could never prove it. Huge thanks to you guys who stayed on this case! |
PeteS (12500) | ||
| 1173088 | 2011-06-19 02:47:00 | Hi all. well Finally some action Big thanks to Cue Club and Chris Barton, and of course Telecom for finally finding the problem.. Now at least I won't have to spend the time everyday updating my statistics I'll just randomly do it. Cheers and thanks for all your support and input |
SuperTed (16195) | ||
| 1173089 | 2011-06-19 07:56:00 | Well Done Super Ted and Co: what a long epistle of following up a serious consumer issue...a really useful forum exposure. | jwig (15664) | ||
| 1173090 | 2011-06-20 09:23:00 | After our 5GB in 1 hour download earlier in the year, last week we apparently downloaded 3GB in 11 minutes according to Telecom! After several emails they say I'll get an update on what has happened (after admitting we couldn't have downloaded that much that fast) from the technical team on Friday. |
Grimy (3041) | ||
| 1173091 | 2011-06-20 11:30:00 | Kind of throws credibility to the wind huh? | Chilling_Silence (9) | ||
| 1173092 | 2011-06-20 19:40:00 | I would also like to thank SuperTed for his persistance.:clap As a lot of people with me included have those old(and Tcom supplied) modem routers, how can they be sure that Telecom is not overcharging them? Does it mean, when a corporate says it is a certain number of costumers affected, is that an accepted fact? Would it not be appropriate that such a large "cockup" would need to be investigated. It is charging for something not being delivered which equates to? Is it just because it is difficult to trace that Tcom gets away with this so lightly? So if anyone creates something which is difficult to provide evidence against the charging, you can charge as much as you can get away with to anyone signed up? I'm not claiming that this post is helping anyone, to me this whole saga leaves some open questions.:confused: |
notechyet (4479) | ||
| 1173093 | 2011-06-20 21:03:00 | Indeed. | Chilling_Silence (9) | ||
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