| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 115633 | 2011-01-27 09:40:00 | Telecom 'extra' usage meter inaccuracy | SuperTed (16195) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1173044 | 2011-03-14 00:18:00 | SuperTed Its plain to me you are being *ed around. Frankly I dont have a hope of matching your diligence and expertise in monitoring data usage...but as per my much earlier comment, the rumours have been rife for a long long time that amongst my nerd pals that something is amiss. Telecom have brought this hassle on themselves by doing away with unlimited (rather than invoking fair use) Sort of like going to a gas station and the bowser delivers less each fill than I think I'm buying. So many users are now watching / monitoring their usage for fear of the dreaded dial up or extra data purchase need. Someone like you was bound to appear...congratulations! May I suggest this might be time to call or email the Commerce Commission if only to pass on to them your spreadsheets. Email - contact@comcom.govt.nz Phone : 0800 94 3600 I predict they may be genuinely interested in what you have found. |
PeteS (12500) | ||
| 1173045 | 2011-03-20 02:12:00 | Hi all another update been busy at work the last week but at the moment Telecom have given me a static address to make it easier for the to track usage. I again recorded data ofer a 12 hour period and forwarded to them to look at on Monday fingers crossed :-) |
SuperTed (16195) | ||
| 1173046 | 2011-03-20 06:29:00 | Good stuff. I saw you also have a thread running on GPForums. Stick to your guns, hang in there, hopefully they'll get this sorted for ya! :) | Chilling_Silence (9) | ||
| 1173047 | 2011-03-20 08:41:00 | Good stuff. I saw you also have a thread running on GPForums. Stick to your guns, hang in there, hopefully they'll get this sorted for ya! :) Chill, if it gets sorted for SuperTed it may have implications for a number of others. Hang in there ST:thanks |
notechyet (4479) | ||
| 1173048 | 2011-03-20 18:52:00 | Potentially a few hundred thousand other customers actually! :D | Chilling_Silence (9) | ||
| 1173049 | 2011-03-20 20:33:00 | www.stuff.co.nz This might be of interest... |
wratterus (105) | ||
| 1173050 | 2011-03-21 07:06:00 | www.stuff.co.nz This might be of interest... wratterus As much as they didn't know(maybe didn't want) for a long time that their metering wasn't good enough how can you trust them that they know who has been over-metered? |
notechyet (4479) | ||
| 1173051 | 2011-03-21 08:42:00 | Guess you can't really... | wratterus (105) | ||
| 1173052 | 2011-03-21 18:53:00 | Hamish from Telecom called to advise that case had been handed to him and he had passed the data over to alcatel. As the 3 places they measured usage all agreed with the usage meter. He gave me his dd # and said he would update me when they had a response from Alcatel | SuperTed (16195) | ||
| 1173053 | 2011-03-21 19:02:00 | Good stuff :) | Chilling_Silence (9) | ||
| 1 2 3 4 5 6 7 8 9 10 | |||||