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Thread ID: 115685 2011-01-30 07:24:00 Gen 6 Nano not showing up Myth (110) Press F1
Post ID Timestamp Content User
1173670 2011-01-30 07:24:00 Have been approached about how to add music to this. The nano runs fine, plays music etc, but when you plug it into a computer (PC), it does not register.
No prompt for drivers, cannot be found by the latest iTunes. As far as the computers concerned... it doesn't exist.

Have tried this on 3 computers (including Linux) and one 6 month old Asus laptop. Not one of them see it. Even re-installing iTunes does nothing. The nano is fully charged - so I know its not that.

Anyone else struck this? Have a fix?

All OS's are 32bit - except for the Linux machine. I see online that 64-bit has major issues with it.
Myth (110)
1173671 2011-01-30 07:29:00 have a look here
support.apple.com
GameJunkie (72)
1173672 2011-01-30 19:14:00 Already been there

Nano is charged, have reset it, have the latest iTunes, uninstalled and then reinstalled iTunes, , ran updates on computer, uninstalled and then re-installed chipset drivers (for USB).

Don't know what else I can try
Myth (110)
1173673 2011-01-30 19:35:00 should be under warranty? take it back for a replacement GameJunkie (72)
1173674 2011-01-30 20:53:00 Could be the cable if you're using USB. Since no computer can see it

I take it, you're using a USB cable / or dock?
Speedy Gonzales (78)
1173675 2011-01-31 00:07:00 Thing is, when you plug it in; the nano lights up so I don't think it's the cable.

Also, the nano connects to another local computer and syncs no problem. I intend catching up with the owner as he knows ipods inside out, I know next to nothing about them. There must be something he is doing that I am missing
Myth (110)
1173676 2011-01-31 00:11:00 Does it have the hold / lock switch on it like some older Ipods? Maybe its on. If it is, It needs to be switched the other way. The PC's it wont work on, I take it youre plugging it into the USB port not a hub? Speedy Gonzales (78)
1173677 2011-01-31 01:25:00 Thing is, when you plug it in; the nano lights up so I don't think it's the cable.

Also, the nano connects to another local computer and syncs no problem. I intend catching up with the owner as he knows ipods inside out, I know next to nothing about them. There must be something he is doing that I am missing

Could still be cable. The cable might have power but no data (I can clarify if you don't get what I mean). Also are your USB drivers installed/up to date?
icow (15313)
1173678 2011-01-31 05:37:00 OK... it is the cable - TY to SWMBO ... (who happened to read the lil tag on the cable which reads "Charge Only") :eek:

So yeah, I found out tonight that you can get 2 cables which look exactly the same: one you can transfer data with, and the other is for charging ONLY. Sounds pretty screwed up but yeah...

Good going icow and Speedy by the way :D
Myth (110)
1173679 2011-01-31 05:42:00 Sweet good to hear you found the prob ! First time Ive heard of that cable. I use the same cable for syncing and connecting with a dock. Speedy Gonzales (78)
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