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| Thread ID: 115700 | 2011-01-30 23:54:00 | PC Gear Dunedin *@*!$#@*!! | mchaggis (16202) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1173921 | 2011-03-25 00:40:00 | I'm posting this as a WARNING to all others considering PC Gear Dunedin for anything! My company ordered a PC and printer off these guys back in the beginning of November and the only thing they delivered on time was LIES! Here we are 2 and a half months later and still no printer . The PC took 4 weeks to arrive! We asked for our money back in late December but they are refusing to do this telling us more lies daily . Last Thursday they told us the printer had arrived and that they would deliver it to us that day . Today they are telling us there is no printer and they won't do anything . And the worst thing . . . This business is owned by a Police Senior Sergeant . AND its not the first time I've had issues and delays getting gear off them . Lesson learnt! Take the advice and trade elsewhere . We bought a PC from PC Gear Dunedin last year in February . Delivery delay was 6 weeks and when we finally got it, it was only working for about 2 weeks . We had the motherboard and the graphics card replaced within the next 4 month and also got given 2 different Windows activation discs that both did NOT work . Our PC kept on shutting down and freezing and was not usable at all . The third activation disc finally activated Windows however our PC was still not working and the system kept on freezing and shutting down only minutes after we started the PC . The graphic cards fan was very noisy and although we complained about it many times, nothing has ever happened to fix that problem . After 6 month we asked for a full refund as the PC was still not working and we had to drop it back to the shop many times . PC Gear refused a refund because in their opinion we didn’t give them the chance to fix the PC properly and according to the shop owner he could never find anything wrong with the computer and only replaced the motherboard and graphics card as precautionary steps . We took the computer to the ITS Help desk at the University of Otago so that a third independent person could have a look at it . The Manager there gave us a written confirmation that the PC is not working the way a new PC should work and that this is not acceptable . We contacted the Citizens Advice Bureau to help us out with the problems we had with PC Gear, however PC Gear still claimed that the PC was fine and we should give it back to them so that they could have another look at it . Finally, we lodged a claim with the Disputes Tribunal and won the case . Still, PC Gear wouldn’t pay us out and we could not get hold of the shop owner at all . We contacted the collections unit and they sent out a bailiff to collect the money for us . We FINALLY received our money after 12 month of endless fighting to get the PC refunded . Thanks PC Gear for making our life so miserable during the last year . I'd have never thought that trading with a Senior Sergeant would be that awesul . Shocking! |
Glombatsch (16205) | ||
| 1173922 | 2011-03-25 02:50:00 | He always was the worlds worst tech. | pctek (84) | ||
| 1173923 | 2011-03-25 03:02:00 | Maybe he wasn't much good in the polis either? | John H (8) | ||
| 1173924 | 2011-03-25 09:31:00 | Just because an ex copper runs it doesn't make is especially bad. he could be ex for a reason. After all, its just a human in uniform. they aren't a special cyborg breed designed to be completely fair and forgiving |
The Error Guy (14052) | ||
| 1173925 | 2011-03-25 18:41:00 | Just because an ex copper runs it doesn't make is especially bad. Nothing to do with his former job. He is and was a useless tech. |
pctek (84) | ||
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