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Thread ID: 115790 2011-02-03 10:17:00 Xtra webmail bk T (215) Press F1
Post ID Timestamp Content User
1174999 2011-02-03 10:17:00 I have difficulties in logging in to Xtra's webmail. Am I the only one or it's Xtra's server problem? Outlook works fine though. bk T (215)
1175000 2011-02-03 10:46:00 Webmail OK here. Snorkbox (15764)
1175001 2011-02-03 13:02:00 Its been problematic at random times for the last week including today.
I found that hitting refresh anywhere from 2-5 times finally kicks it into action.
They also had another more serious problem whereby it wouldn't accept logins (freaked a lot of people out) who in fear their accounts were compromised then tried to change passwords and that system failed also.
Wasted far too long debating that one with some CSR's...denied there was a login issue but admitted the change password system was overloaded. Like they couldn't see the connection..duh!
PeteS (12500)
1175002 2011-02-03 18:01:00 As above I've had a slow connect sometimes the last few days. I just go out and then back in and it usually gets in straight away.
Not a biggie for me as I use Outlook 2010 (now don't get me started on that.......) and only use web mail once or twice a day to check my spam folder.
Grimy (3041)
1175003 2011-02-03 18:35:00 Very slow on first attempt, better when reattempting. Has been that way most of the week. :(

As Grimy said!
R.M. (561)
1175004 2011-02-03 19:19:00 Has been fine for me, no probs. inphinity (7274)
1175005 2011-02-03 19:24:00 I think it's just luck as to what time you go into the site. Not a good look for Xtra and denials by CSR staff don't help their reputation. Marnie (4574)
1175006 2011-02-04 02:39:00 Dont forget that its actually Yahoo email & yahoo (AUS??) servers.
xtra farmed it off long ago.
Expect delays, is not really a professional email service.
1101 (13337)
1175007 2011-02-04 04:41:00 Sometimes I just get a blank page, not sure if it's taking its time or just not working, I end up hitting refresh (usually only need to once) and then it works

Good to know I'm not the only one having problems with it
Agent_24 (57)
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