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| Thread ID: 115983 | 2011-02-12 20:47:00 | Blue screen | smithinator (15240) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1177479 | 2011-02-12 20:47:00 | Hi, i recently had a lot of trouble with my computer and eventually found one of the ram sticks was faulty and was causing windows to freeze, as soon as i removed the faulty stick everything worked as it should but as soon as i put it back in it continued to freeze, i sent the stick back and got a replacement, i installed the new ram and for the last week or so everything seemed fine so i decided to install a fresh copy of windows as well as my games/software and a few other windows customizations e.g themes, start orb, cursor etc i then decided to start a game after a long day at the PC when no more than 10 minutes in i got a windows (stop) blue screen the message read: "windows has shut down to prevent further damage to your computer" etc and the code was "bad pool header 0x00000019", the first time i was not able to write down the code so i restarted windows and checked the temps of everything (just to be safe) then i used it for awhile to see if it would happen again, it did, so i wrote down the code (above) and then proceeded to Google the code and i read that a restore might help, i went to the restore section and tried one of the restore points i got and error message (cant recall what it said) so i decided to go for a much earlier one it started up as normal but stopped working halfway through so i had to manually restart but after that i couldn't boot into windows so i decided to reinstall the OS thinking that would get rid of any corrupt files, ten minutes into the reinstall i got a blue screen again but this time it was "IRQL not less or equal 0x0000000A" at this point i have no idea what is happening so i thought id ask the experts. other info: i have win 7 home premium upgrade with win vista 64 bit (each time i install win7 i install a clean copy not an upgrade) system (not overclocked) core i7 860 4gb corsair dominator ram tx750 corsair psu h70 corsair water cooler gigabyte ga-p55a-ud4p 2x WD caviar black 500gb hdd's in raid0 HIS 5850 gpu if there is anything else you need to know ill try my best to answer, any help is appreciated. |
smithinator (15240) | ||
| 1177480 | 2011-02-12 20:57:00 | Could it be, because youre running in RAID 0?? Have you tried adding RAID drivers before the install? Since, I dont think Win7 installs RAID drivers | Speedy Gonzales (78) | ||
| 1177481 | 2011-02-12 21:15:00 | i will try it without raid and see if it happens again, i've never installed drivers before installing windows before because the array always showed up during the install and apart from this time i have been able to install successfully. | smithinator (15240) | ||
| 1177482 | 2011-02-13 01:19:00 | im about to try an install without RAID0, but i just wanted to check, is it likely/possible that i could be causing any physical damage to any of the hardware by starting it up while it is having this issue? | smithinator (15240) | ||
| 1177483 | 2011-02-13 01:40:00 | Dont think so | Speedy Gonzales (78) | ||
| 1177484 | 2011-02-13 02:40:00 | Run Memtest to verify that your RAM is actually 100% operational. You can use the one included with Windows or download Memtest86+ |
Agent_24 (57) | ||
| 1177485 | 2011-02-13 04:38:00 | okay so i deleted the raid0 array and installed on disk 0 and it froze at 62% of "expanding files" (no blue screen this time) so i deleted that install and tried again on disk 1 and i got the blue screen again this time i wrote down the full code: "IRQL not less or equal 0x0000000A (0x0000000000000000, 0x000000000000000C oxooooooooooooooo1 yfffff8000A4CEF91)" so i went into the BIOS and set it back to default (except fan fail and temp warnings) and tried again i went through the full install right up to where it restarts for the first time, after it restarted i got a blank window with green ticks and no writing which them turned into a blue screen with a new message (which was longer than the last ones) but windows restarted before i could read any of it. i will try a memtest now and let you know the result. | smithinator (15240) | ||
| 1177486 | 2011-02-13 04:57:00 | memtest said "hardware problems were detected. to identify and repair these problems you will need to contact the computer manufacturer" then i got a black screen "windows failed to start status 0x0000023" and since i cant log into windows i cant get the information from memest. What should i do now? is there anything else i could try? about a month ago i got a new mobo under warranty thinking it was causing the freezing in windows (and a few other odd things which cleared up with the new mobo) but it still froze, later i found it was a ram stick which i removed and everything worked fine for over two weeks running on the single working ram stick, so after two weeks i sent them back under warranty thinking that the ram stick was causing the issue, i got the new ram a week ago (two new sticks) and installed them, up till now everything was fine. what piece of hardware could be causing these things to happen? |
smithinator (15240) | ||
| 1177487 | 2011-02-13 05:15:00 | Remove 2 GB then try and install it. It looks like this stop error 0x0000000A can be caused if more than 3 GB is installed (In Vista anyway). It may also apply to Win7. If it finishes the install, put the other 2 GB back in. If the stick you leave in crashes, remove it and put the other stick in | Speedy Gonzales (78) | ||
| 1177488 | 2011-02-13 05:22:00 | Do you have your RAM timings and voltages etc correct? | Agent_24 (57) | ||
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