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Thread ID: 116055 2011-02-15 02:24:00 Canon Pixma MP640 Lurking (218) Press F1
Post ID Timestamp Content User
1178427 2011-02-15 02:24:00 Wifey's printer will not reset off the "rear tray".

Done the reset for the 3 blinks, no go.

Done the power off/usb diconnection left for over the minute as stated.

Win 7 machine.

Any help appreciated.

Lurking.
Lurking (218)
1178428 2011-02-15 09:11:00 Try reinstalling the W7 printer driver. PENTIUM (426)
1178429 2011-02-15 21:23:00 Pentium, from where? her pc has only a recovery partition!

Have done Win7 updates and a reply from Canon themselves carried out to no avail.

Still the same lock-up in the Rear Tray, so one thinks it might be the internal chip is s t u f f e d!

Thanks,

Lurking.
Lurking (218)
1178430 2011-02-15 21:41:00 From the canon site. Uninstall whatever / drivers. Then download them. Then unplug the printer till it says to connect it. Then reinstall them

Here (software.canon-europe.com)
Speedy Gonzales (78)
1178431 2011-02-16 00:11:00 Hi Speedy, just got in from delivering Meals on Wheels.

Pulled the power plug when I left at 10.45, which was two hours and not 2 min as given by Canon help.

Have printed off a word doc. from the underneath paper tray !!!

Will wait for wifey to get home and try it again.

Will let you know either way.

Thanks,

Lurks.
Lurking (218)
1178432 2011-02-16 01:26:00 Speedy, perhaps we had better put TeamViewer on her machine and let you have a looksee?.

Thanks,

Lurks.
Lurking (218)
1178433 2011-02-16 01:33:00 Umm give me till 3. Just about to have lunch Speedy Gonzales (78)
1178434 2011-02-16 02:34:00 Speedy,

Your No. required.

Lurks.
Lurking (218)
1178435 2011-02-16 02:39:00 Number?? What number?? If you mean the ID I need yours to login Speedy Gonzales (78)
1178436 2011-02-16 02:42:00 Ours are 481 849 364
pass. 4757

Lurks.
Lurking (218)
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