| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 116046 | 2011-02-14 20:37:00 | Problem installing IE9 RC | Paul Ramon (11806) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1178327 | 2011-02-14 20:37:00 | I have a machine here running Win 7 64bit 4Gb RAM and IE9 beta which has been running faultlessly since installation. I have downloaded the correct IE9 RC version from several MS sites but it will still not complete installation. MS says installation will not proceed because of the following conditions: Method 1: Make sure that your system meets the minimum operating system requirements Method 2: Try an alternative Internet Explorer 9 installer Method 3: Make sure that Internet Explorer 9 prerequisites are installed Method 4: Make sure that installation of other updates or a restart is not pending Method 5: Temporarily disable antispyware and antivirus software All updates are current, AV(Nod32) dissabled, new restart etc etc. Tried uninstalling IE9 beta but that won't work either!?! Any other installations/uninstalls are no problem except for Win7 SP1 which I have the same problem with. (I just put that one into the 'later' basket) I really don't want to have to reinstall the OS - that would be a major! Have also run sfc, ccleaner, checked for trojans, virus's, maleware, installing in safe mode etc etc but still no joy!!! I only have a bit of hair left and I'm fast loosing that over this problem. So please if there are any really clever techs out there I would really appreciate some help. Oh by the way Google has NOT been my friend in helping at all.:badpc::mad: |
Paul Ramon (11806) | ||
| 1178328 | 2011-02-14 20:50:00 | To install IE9 RC you have to uninstall the Beta which you say you can't do. Why not and what error messages do you get while trying to do it? |
Snorkbox (15764) | ||
| 1178329 | 2011-02-14 21:08:00 | The only message I get when trying to uninstall the beta is: "An error has occurred. Not all of the updates were successfully uninstalled." But nothing in event viewer indicates any errors either. When installing the RC, it just stops half way & just says it can't be installed |
Paul Ramon (11806) | ||
| 1178330 | 2011-02-14 22:04:00 | ive installed the RC over the beta on two different pc's. no issues |
GameJunkie (72) | ||
| 1178331 | 2011-02-15 01:42:00 | ive installed the RC over the beta on two different pc's. no issues Yes, I understood that it was possible to just upgrade, Microsoft doesn't say it's not possible but either way it just can't install on this machine. |
Paul Ramon (11806) | ||
| 1178332 | 2011-02-15 01:48:00 | Did you install KB971512/971513/971514? And did you install IE9 x64? Look in event viewer / run / eventvwr.msc. Look under windows logs / application for any errors relating to the install |
Speedy Gonzales (78) | ||
| 1178333 | 2011-02-15 04:48:00 | Did you install KB971512/971513/971514? - aren't these Vista updates not Win 7? And did you install IE9 x64? - yep Look in event viewer / run / eventvwr.msc. Look under windows logs / application for any errors relating to the install - nothing that I can find. I do have a couple of Java errors so I might try uninstalling that later. |
Paul Ramon (11806) | ||
| 1178334 | 2011-02-15 05:01:00 | What about KB2454826 ? (support.microsoft.com) | Speedy Gonzales (78) | ||
| 1178335 | 2011-02-15 22:12:00 | What about KB2454826 ? (support.microsoft.com) Yes that is already installed Speedy. I did uninstall Java too but that didn't work either. |
Paul Ramon (11806) | ||
| 1 | |||||