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Thread ID: 116665	2011-03-15 04:26:00	Computer seriously lagging!	smudge (13752)	Press F1

Post ID	Timestamp	Content	User
1186201	2011-03-15 04:26:00	I have a windows 7 laptop that I only bought about 4 maybe 5 months ago brand new, it was going good up until last week when I installed google earth, I uninstalled it, ran ccleaner/scanned for issues but it's still really lagging when I try and browse the web with it. I have ran a full virus scan with avast as well as Malwarebytes (No threats found on both), I've ran Pc Pitstop and got rid of more junk but it's still really slow. My final resort was to come here and seek help. Here's a snapshot of some specs i54.tinypic.com Oh yeah and I've only used 56gb out of 230 so it's not like I'm running out of room!	smudge (13752)
1186202	2011-03-15 05:05:00	One word - Celeron :groan: Edit: Actually two - Presario :groan:	CYaBro (73)
1186203	2011-03-15 05:20:00	It still shouldn't be lagging.. My sister has the exact same computer (We got it at the same time), and hers is still as good as new!	smudge (13752)
1186204	2011-03-15 05:43:00	Mmm try turning off antivirus temporarily, see if it makes any difference...? Any other software running in the background?	forrest44 (754)
1186205	2011-03-15 05:49:00	I ended everything i can in task manager, and no doesn't make a difference if I turn off the anti-virus. I'm going to reset the computer back to factory settings and start from scratch again, it was going fine until I installed google earth, but you'd think it would go ok again once uninstalled. Nevermind.	smudge (13752)
1186206	2011-03-15 07:50:00	it was going good up until last week when I installed google earth, I uninstalled it, ran ccleaner/scanned for issues Celeron. 2 GB. Mmmm. Still, Google Earth as you say. It probably has left bits behind, CCleaner is good but I've never seen anything that removes everything, check manually for leftover files, and search the registry manually for Google Earth bits and remove them. Then see how it goes.	pctek (84)
1186207	2011-03-15 18:47:00	I wouldn't reset it to factory defaults so soon. That's admitting defeat and if anything happens again then you won't know how to fix it. I would fully *remove* avast entirely. Get rid of it, and restart your PC, see how it runs without any anti-virus for 24 hours. Post a HJT log as well. It's not a high-spec'd machine, but should be more than sufficient for the basics :)	Chilling_Silence (9)
1186208	2011-03-15 22:36:00	I doubt it's the anti virus, I have used avast for a few years and never had a problem with it,even on a computer with lower spec than this one! I did have Nod32 on my old laptop from when I was with Slingshot, but lost my subscription code thing for it, so had to go back to avast.. Anyway, here's a HJT log: -- Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:25:46 a.m., on 16/03/2011 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v9.00 (9.00.7930.16406) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Realtek\Audio\OSD\RtVOsd.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe C:\Program Files\Hp\HP Software Update\hpwuschd2.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Alwil Software\Avast5\AvastUI.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe C:\Program Files\TeamViewer\Version6\TeamViewer.exe C:\Windows\Explorer.EXE C:\Windows\system32\wuauclt.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\IncrediMail\bin\IncMail.exe C:\Program Files\IncrediMail\bin\ImApp.exe C:\Windows\system32\rundll32.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Users\owner\Desktop\HijackThis\HijackThis.exe C:\Windows\system32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = g.jp.msn.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = g.jp.msn.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = g.jp.msn.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = g.jp.msn.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe -s O4 - HKLM\..\Run: [RtkOSD] C:\Program Files\Realtek\Audio\OSD\RtVOsd.exe O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing) O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe --	smudge (13752)
1186209	2011-03-15 23:05:00	Get rid of pc optimise for a start, and google update, stop skype at start up, it can use your PC as a relay!	SolMiester (139)
1186210	2011-03-15 23:13:00	What's wrong with PC pitstop optimize? I found that it works wonders, but if it's no good, I'll uninstall it, it wasn't free either!	smudge (13752)
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