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Thread ID: 116722	2011-03-17 08:47:00	Internet dropping	masterofpuppets (16280)	Press F1

Post ID	Timestamp	Content	User
1186948	2011-03-17 08:47:00	Hi im having some trouble with my internet connection, it drops after about 2 minutes when playing on xbox live and it varies when using the computer. We are with Woosh dsl 30gb plan and are using the supplied netgear modem at the moment. We have four phone jacks. I have tried with four different modems a linksys wag200g, a dlink adsl, a dynalink modem and the suppied one all have the same problem. Every phone jack has a filter on it. One thing I have noticed is when the phone is left on the internet doesn't turn off but this isn't really convenient because nobody can call us and the phone battery just runs out. Any help is much appreciated! Cheers Mack.	masterofpuppets (16280)
1186949	2011-03-17 08:52:00	Are you using wired or wireless for the Xbox? If wireless thats probably why	Speedy Gonzales (78)
1186950	2011-03-17 08:56:00	No its wired... no way Im giving microsoft $150 bucks for a wireless adapter. The dsl and internet light turn off when it disconnects.	masterofpuppets (16280)
1186951	2011-03-17 09:05:00	Could e a dodgy line? Is the Xbox up to date with the latest update?	Speedy Gonzales (78)
1186952	2011-03-17 09:19:00	Yeah the xbox is fine worked well at the old place and the computer is having problems too but I think it is the line. I heard something about needing a different installation if you have 4 or more phone jacks? The internet is nice and fast when it is connected, my dad is in Christchurch he works for the police and he doesn't want me to ring the woosh support until he gets back. I think he wants to deal with it himself. Cheers	masterofpuppets (16280)
1186953	2011-03-17 09:29:00	Could be the phones. Or the filter/s	Speedy Gonzales (78)
1186954	2011-03-17 13:40:00	Definitly sounds like a faulty line to me. Call woosh, I cant understand why your dad wants you to wait...? :pf1mobmini:	jareemon (5207)
1186955	2011-03-17 18:54:00	Look in your modem, post the SNR / Attenuation / Noise details from your ADSL Line (What your router calls it may vary a little). That'll give us a relatively good indication if somethings up with your line. These may be worth a bit of a read too: www.c2s.co.nz www.c2s.co.nz	Chilling_Silence (9)
1186956	2011-03-17 19:11:00	when the phone is left on the internet doesn't turn off but this isn't really convenient because nobody can call us and the phone battery just runs out. What does this mean exactly? Phone left on??? And turn internet off?? Broadband is always on. There is no off.	pctek (84)
1186957	2011-03-18 05:04:00	Definitly sounds like a faulty line to me. Call woosh, I cant understand why your dad wants you to wait...? :pf1mobmini: I don't know either, but thats what he told me on the phone. I might as well just let him deal with the customer service if he wants to its not like I can understand a thing they say anyway. Look in your modem, post the SNR / Attenuation / Noise details from your ADSL Line (What your router calls it may vary a little). That'll give us a relatively good indication if somethings up with your line. These may be worth a bit of a read too: www.c2s.co.nz www.c2s.co.nz Cheers for the links but I have tried 4 modems 1 of which is a linksys which has been working fine for about 3 years before we moved. A screenshot of the connection settings shows line noise etc i1232.photobucket.com What does this mean exactly? Phone left on??? And turn internet off?? Broadband is always on. There is no off. The dsl line drops after a few minutes use no matter what router and has to reconnect. The dsl line doesn't drop when the phone is on like when you press the talk button on the phone or lift the reciever. I know it isn't the line filters because I have tried the so called isolation test and still has the same problem. Cheers	masterofpuppets (16280)
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