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Thread ID: 113889 2010-11-08 21:13:00 Telstra Snorkbox (15764) PC World Chat
Post ID Timestamp Content User
1151163 2010-11-08 21:13:00 This does not look good.

And people moan about others.

www.stuff.co.nz 		Snorkbox (15764)
1151164 2010-11-08 21:42:00 TelstraClear was unable to confirm whether any email might have been lost as a result of the outage, or the exact cause of the fault.
Translation: We don't wanna admit your mail is gone-burgers just yet, but it is, we're just letting you down gently. 		Chilling_Silence (9)
1151165 2010-11-08 21:47:00 there networkstatus page is also down.
looking good
:banana :banana

networkstatus.telstraclear.co.nz/home/clearnet.html 		1101 (13337)
1151166 2010-11-08 21:49:00 It is not only their email servers having trouble. Got this when trying to see their network status and see it is running on a Windows box.
__________________________________________________ _____

Error Occurred While Processing Request
The request has exceeded the allowable time limit Tag: cfhttp

The error occurred in D:\Inetpub\wwwroot\tcl_online_outage_v1\_tcl_heade r.cfm: line 13
Called from D:\Inetpub\wwwroot\tcl_online_outage_v1\category.c fm: line 30
Called from D:\Inetpub\wwwroot\telstraclear\cm\uri\act_resolve _uri.cfm: line 34
Called from D:\Inetpub\wwwroot\tcl_online_outage_v1\act_resolv e_uri.cfm: line 1

11 : <cfhttpparam name="section" type="FormField" value="customer-zone">
12 : <cfhttpparam name="pagestyle" type="FormField" value="other">
13 : <cfhttpparam name="menu" type="FormField" value="serviceinformation">
14 : </cfhttp>
15 : <cfoutput>#CFHTTP.FileContent#</cfoutput>

Please try the following:

* Check the ColdFusion documentation to verify that you are using the correct syntax.
* Search the Knowledge Base to find a solution to your problem.

Browser Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.8) Gecko/20100731 Firefox/3.6.8 (Swiftfox)
Remote Address ###.##.###.##
Referrer
Date/Time 09-Nov-10 10:22 AM
Stack Trace
at cf_tcl_header2ecfm2024539288.runPage(D:\Inetpub\ww wroot\tcl_online_outage_v1\_tcl_header.cfm:13) at cfcategory2ecfm1208232330.runPage(D:\Inetpub\wwwro ot\tcl_online_outage_v1\category.cfm:30) at cfact_resolve_uri2ecfm621891349.runPage(D:\Inetpub \wwwroot\telstraclear\cm\uri\act_resolve_uri.cfm:3 4) at cfact_resolve_uri2ecfm1671586230.runPage(D:\Inetpu b\wwwroot\tcl_online_outage_v1\act_resolve_uri.cfm :1)

coldfusion.runtime.RequestTimedOutException: The request has exceeded the allowable time limit Tag: cfhttp
at coldfusion.tagext.net.HttpTag.checkTimeout(HttpTag .java:1888)
at coldfusion.tagext.net.HttpTag.doEndTag(HttpTag.jav a:991)
at cf_tcl_header2ecfm2024539288.runPage(D:\Inetpub\ww wroot\tcl_online_outage_v1\_tcl_header.cfm:13)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java :147)
at coldfusion.tagext.lang.IncludeTag.doStartTag(Inclu deTag.java:357)
at coldfusion.runtime.CfJspPage._emptyTag(CfJspPage.j ava:1876)
at cfcategory2ecfm1208232330.runPage(D:\Inetpub\wwwro ot\tcl_online_outage_v1\category.cfm:30)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java :147)
at coldfusion.tagext.lang.IncludeTag.doStartTag(Inclu deTag.java:357)
at coldfusion.runtime.CfJspPage._emptyTag(CfJspPage.j ava:1876)
at cfact_resolve_uri2ecfm621891349.runPage(D:\Inetpub \wwwroot\telstraclear\cm\uri\act_resolve_uri.cfm:3 4)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java :147)
at coldfusion.tagext.lang.IncludeTag.doStartTag(Inclu deTag.java:357)
at coldfusion.runtime.CfJspPage._emptyTag(CfJspPage.j ava:1876)
at cfact_resolve_uri2ecfm1671586230.runPage(D:\Inetpu b\wwwroot\tcl_online_outage_v1\act_resolve_uri.cfm :1)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java :147)
at coldfusion.tagext.lang.IncludeTag.doStartTag(Inclu deTag.java:357)
at coldfusion.filter.CfincludeFilter.invoke(Cfinclude Filter.java:62)
at coldfusion.filter.ApplicationFilter.invoke(Applica tionFilter.java:107)
at coldfusion.filter.RequestMonitorFilter.invoke(Requ estMonitorFilter.java:48)
at coldfusion.filter.PathFilter.invoke(PathFilter.jav a:80)
at coldfusion.filter.ExceptionFilter.invoke(Exception Filter.java:47)
at coldfusion.filter.ClientScopePersistenceFilter.inv oke(ClientScopePersistenceFilter.java:28)
at coldfusion.filter.BrowserFilter.invoke(BrowserFilt er.java:35)
at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilt er.java:43)
at coldfusion.filter.DatasourceFilter.invoke(Datasour ceFilter.java:22)
at coldfusion.CfmServlet.service(CfmServlet.java:105)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker. java:91)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvok erChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invokeNext(JRun RequestDispatcher.java:447)
at jrun.servlet.JRunRequestDispatcher.forwardInvoke(J RunRequestDispatcher.java:417)
at jrun.servlet.JRunRequestDispatcher.forward(JRunReq uestDispatcher.java:175)
at nz.net.telstraclear.cm.SiteServlet.doHandoff(SiteS ervlet.java:108)
at nz.net.telstraclear.cm.SiteServlet.doGet(SiteServl et.java:66)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker. java:91)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvok erChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequ estDispatcher.java:249)
at jrun.servlet.ServletEngineService.dispatch(Servlet EngineService.java:527)
at jrun.servlet.jrpp.JRunProxyService.invokeRunnable( JRunProxyService.java:192)
at jrunx.scheduler.ThreadPool$DownstreamMetrics.invok eRunnable(ThreadPool.java:348)
at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRu nnable(ThreadPool.java:451)
at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeR unnable(ThreadPool.java:294)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java :66) 		mikebartnz (21)
1151167 2010-11-08 21:59:00 No system is 100% foolproof Gobe1 (6290)
1151168 2010-11-08 22:08:00 No system is 100% foolproof
So you keep the fools away from it.:D 		mikebartnz (21)
1151169 2010-11-08 22:09:00 I wonder if this is any relation to Orcon's problems. mikebartnz (21)
1151170 2010-11-08 22:13:00 orcon has problems?

http://www.firstin.co.nz/ First in wont work is that held at telstra? 		Gobe1 (6290)
1151171 2010-11-08 22:15:00 Finally just got through to the Telstra Network Status page. According to RadioNZ news, problems with access to Telstra's home page are 'intermittent'.

Here is what it says about the major disruptions to emails:

Service Disruption Start: 8 November 2010, 11:00 PM
Estimated Service Disruption End: 9 November 2010, 11:00 PM
Last Updated: 8 November 2010, 10:49 PM
Area Affected: Nationwide
Customer Impact: Telstraclear has lost contact with their e-mail servers.
Our technicians are currently working on this.
Please do not change your password.

No quick fix then... 		John H (8)
1151172 2010-11-08 22:17:00 orcon has problems?

http://www.firstin.co.nz/ First in wont work is that held at telstra?

No problems connecting to that url here. There are apparently no problems with webpages except TelstraClear's own web pages. The problems are with email. 		John H (8)
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