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Thread ID: 117155	2011-04-05 02:42:00	ADSL2 Speeds	John H (8)	Press F1

Post ID	Timestamp	Content	User
1192091	2011-04-29 03:54:00	This is the problem, they were basically instructed back in the day by the Labour Govt to do it. If they don't meet the cabinetization deadlines then they're fined a ton of money (Hence why they're on time). It's why there's now such drama around FTTN / FTTH rollout, and they're getting pissy. Yo Except the Labour government got played, with cabinetisation Telecom are effectively re-securing the local loop for there monopoly, un-bundling the local loop doesn't cover Cabintisation forcing ISp's to use the joke that is Telecom Wholesale. There is no Drama around FTTD, the current government recognised that huge oversight, good old Telecom always one step ahead of government regulation. You will get you way Chilling, Telecom look set to strangle internet in NZ for another decade or two, seems likely FTTD will get canned in the next budget, your shares in Telecom should do a little better :)	Battleneter2 (9361)
1192092	2011-04-29 04:32:00	Wish I had shares, or the money to buy them... I've got a mortgage, and an addiction to buying new gadgets like my Galaxy S, so couldn't even if I wanted to, but it's far to be buying shares, because of all the uncertainty around their current investment in copper and things, and how it's going to basically be superceded very quickly, I wouldn't bother with shares in Telecom personally. But anyways ... Yeah it didn't take Chorus long to cotton on and outsmart them. It pretty much became pointless for all other ISPs to put their gear into exchanges because of the cost-effectiveness and speed of the Chorus network, with some proper planning to account for future Fibre rollouts meant the backhaul is way more than sufficient, and the cabinetization now means that if you can get on a Cabinet that's 500m away vs an Exchange which is 2.5K away, you'd be stupid not to pick the Cabinet... Still not entirely convinced the way this is all headed that things are going to be hunky dory and customers will get what they're hoping to get outta it, but such is life right?	Chilling_Silence (9)
1192093	2011-06-22 22:53:00	Two months after I first raised this issue, the problem has been solved, and it is a salutary tale... Telstra Clear tried all sorts of things to solve the problem - they admitted there was a problem locally, I was not alone, there was no problem at my end given the line speeds, replicated with two modems etc etc. I had promises that work at my exchange would sort it but I would have to wait for that to be done. That work did not fix the issue. Next was work to be done in ChCh and I was to wait a month whilst that was done. After just over a month, nothing had changed, and as usual I heard nothing until I 'refreshed' my complaint. I was then told they had not been able to complete the work. This time the red mist came down, and I fired all the barrels I had apart from the profanity barrels - going public, publishing an article in the local paper to stir up public opinion, going to both local MPs and the Minister, TUANZ, Commerce Commission etc etc. This escalated the issue to the Manager of the team, and he phoned me. Once we got over the initial unpleasantries on my part, and we both calmed down, he told me what the problem was that they were dealing with and what they had been trying to do. Basically the problem they identified was really bad drop off of speeds in our area at certain times of the day. We quickly identified that was not my problem - mine was crap speeds ALL DAY. The Manager became clear that I had a different problem, he didn't know what it was, but he would arrange for a technician to call and sort things out. He would call back later in the day. That set me thinking. If we had not been dealing with the same problem, maybe the problem was in my PCs. Somewhere in the saga I had remembered that many years ago (in dial up days I think) I had used a programme called TCPOptimizer. I had asked the question about whether that could be affecting things, but was assured it was irrelevant. I found the programme in old archives, ran it again, and found I was set up for 2Mbps top speed... I changed this to 20Mbps, rebooted, and ran speed test. Result - slightly over 10Mbps download speeds... Tried one of the other PCs, got 2Mbps approx top speed, ran TCPOptimizer, rebooted, ran speed test, got slightly over 10Mbps... 10Mbps (and I have occasionally had over 11Mbps since then) is the best I can expect with my line speeds. Next thing was to eat very humble pie with TC. The Manager was gracious, acknowledged they could have handled the matter better (not specified, but presumably he felt the right questions weren't asked; for my part I feel that if they had been open about the issue they were trying to solve, and what they were trying to do, my problem would have been accurately identified weeks ago), and even though I did not seek it, he is going to apply a credit to my account. They are going to continue to work on removing the bottleneck in ChCh that leads to large drop off in speeds for this area at peak times. I am left feeling an utter fool, which will only confirm the opinion of some of you anyway. However, I thought I should post this in case some of you still have TCPOptimizer on your PCs with out of date settings. It was very popular at some stage in the distant past...	John H (8)
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