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Thread ID: 117155 2011-04-05 02:42:00 ADSL2 Speeds John H (8) Press F1
Post ID Timestamp Content User
1192081 2011-04-27 04:01:00 It's Chorus who're going to be doing the backhaul upgrades.

On the telecomwholesale.co.nz/maps website, when does it say your address is getting ADSL2+ and getting cabinetized?
Chilling_Silence (9)
1192082 2011-04-27 05:07:00 It's Chorus who're going to be doing the backhaul upgrades.

Yes, I guessed that would be the case, but who are they contracted to provide the upgrades for, Chill? If they are contracted by Telecom, what guarantee is there that customers of other ISPs are going to get much benefit out of their work? I only ask this because several people have commented on PressF1 that other ISPs get crap connections via Telecom. No doubt the payer of the piper calls the tune.


On the telecomwholesale.co.nz/maps website, when does it say your address is getting ADSL2+ and getting cabinetized?

Our area has already been done (see my original post - at least ADSL2+ - I don't know about cabinets?), and it was when I was checking to see what speeds I was getting after the ADSL2+ conversion that I noticed there had been no speed increase at all. Not only that, your answers showed me that I was not even getting decent ADSL speeds, and it has been like this for the two years since we moved here.

PS I just re-read my original post and was surprised that my speed at that time was that high. Normally it is under 2.5, and there is usually a much higher ping.
John H (8)
1192083 2011-04-27 06:58:00 You don't really expect a correct reply from an ISP do you? Snorkbox (15764)
1192084 2011-04-27 08:51:00 If the shoe fits... John H (8)
1192085 2011-04-27 20:02:00 This is the problem, they were basically instructed back in the day by the Labour Govt to do it. If they don't meet the cabinetization deadlines then they're fined a ton of money (Hence why they're on time). It's why there's now such drama around FTTN / FTTH rollout, and they're getting pissy.

You're syncing well. I'd ring them if I was you and tell them your findings, tell them you want to be put on an EUBA port and see if they'll let you. Your connection *should* be better, and it will be better. You're sync'ing well with the exchange, now it's just getting the backhaul side of things sorted.
Chilling_Silence (9)
1192086 2011-04-28 11:47:00 Thanks Chill, as ever. I will give them a week from Monday to get things sorted at the exchange, and if the service is still sub standard, I will follow your advice. I probably don't have a leg to stand on until I see what this upgrade at the exchange does to the congestion problem (is that what you mean by backhaul?) and my speeds. John H (8)
1192087 2011-04-28 21:08:00 Yes that's right, the upgrade to the exchange should fix not only your backhaul, but also potentially increase your sync speeds (Though 11mbps is pretty decent).

To be honest if nothings changed already, I doubt it will unless you give them a call. What've you got to lose? ;)
Chilling_Silence (9)
1192088 2011-04-28 21:50:00 Well, the upgrade doesn't start until Monday, so I felt I should wait until then to see if that fixes everything. John H (8)
1192089 2011-04-29 00:29:00 Chill, can I ask you another question please. When I use that telecomwholesale.co.nz/maps site, there is a large orange area that covers our village, which is keyed as ADSL2+. Within that larger area is a smaller blue area that basically covers the 'business area' (haha!) along both sides of the Main North Road. That area is keyed as 10Mbps zone.

We are well within that blue area within the adsl2+ area.

Can you interpret this for me please in light of my sync speeds with the exchange? My stats at the moment are:
Line rate 11764 Kbps down 956 up
Attainable line rate 14920 Kbps down 1016 up
Noise Margin 12.4 dB down 13.5 dB up
Line Attenuation 25.0 dB down 12.2 dB up

Thanks again.
John H (8)
1192090 2011-04-29 03:30:00 That basically says the speed between your Modem and the Exchange is 11764kbps, but whats basically happening is once it hits the exchange, you and everybody else in the area share a pipe back to "the internet", and that pipe is too small to sustain you all. When they roll out the newer connections into the Exchange, they also put a faster backhaul connection to their equipment there, that can sustain you, everybody in your neighbourhood, and much much more.

I'd still give them a ring, can't hurt right?
Chilling_Silence (9)
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