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| Thread ID: 117155 | 2011-04-05 02:42:00 | ADSL2 Speeds | John H (8) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1192061 | 2011-04-05 12:29:00 | Thanks Chill. Will do. Will post the outcome... | John H (8) | ||
| 1192062 | 2011-04-05 12:30:00 | Telecoms goal is to get within 900M of most of their customers as this allows for ADSL2+ speeds. You may benefit to a lesser degree out to around 2km if I remember correctly but after that it's no better than the previous standard. Less and less houses feed directly back to the exchange, they are putting cabinets all over the place. 11M is good, but 24M is possible and you would expect higher if you were indeed only 400M away. |
dugimodo (138) | ||
| 1192063 | 2011-04-05 20:06:00 | Not specifically. Cables don't run in a straight line out from the Exchange / Cabinet, quite often they'll go to the end of the street for example, and then 'double back' to your home. While you may only be 400m as the crow flies, you may well be 800m by the time the physical cable reaches your home. I've got a couple of mates, one is about 500m from their Exchange. Another is a further 400m-odd from their Exchange. The one further away gets better speeds, even though his line is worse quality, presumably because of the way the cables are routed. Identical setup, same high-quality Draytek DV120 router, wiring redone from the demarc point, both have almost identical SNR / Attenuation. Food for thought ;) |
Chilling_Silence (9) | ||
| 1192064 | 2011-04-05 20:20:00 | Trouble with shifting is that I have had this email address for many years, and the thought of trying to advise everyone of the change seems too painful to contemplate. I should have got my own address years ago, but I only learned about that too late. Staying with a bad ISP cause of your email address?? Get a domain name then and use that, won't matter who your ISP is and you get to keep your own email forever. |
pctek (84) | ||
| 1192065 | 2011-04-05 21:09:00 | I'd second that, not to mention for around $2 a month they'll let you keep your an email-only account with them while you wean your contacts off your old address ;) | Chilling_Silence (9) | ||
| 1192066 | 2011-04-05 23:00:00 | Thanks folks. I have emailed TelstraClear saying that: a. the one clear thing in their email is that it is everyone's fault but their own; b. I have done everything they suggested and the speeds ended up worse rather than better; c. I sent them the results from the modem router showing I should be getting better speeds; d. I invited them to check the Telecom map for coverage of ADSL2+ exchange, cabinets for my area; e. people far wiser than me in these things are recommending that I dump TC and move to a better ISP - could they provide one credible reason for me not to do so? f. I am resisting phoning their freephone number as provided, because their website warns of lengthy delays as a result of earthquake damage to their Help centre - I am assuming these are therefore worse than their normal lengthy delays...; g. could they now put my enquiry on to a technician who will take it seriously, and not just quote extracts from the 'customer care manual'? Who are people recommending these days for a decent ISP that also does a phone/internet bundle? Please don't recommend Telecom or Woosh... At the moment I pay $107.99 per month for the bundle that includes 10Gb and unlimited national toll calls. Thanks for more wise advice. |
John H (8) | ||
| 1192067 | 2011-04-05 23:37:00 | Orcon - Gold. www.orcon.net.nz |
wratterus (105) | ||
| 1192068 | 2011-04-06 00:16:00 | Thanks. It looks like I pay $5 per month more for an equivalent package, but get 20Gb instead of 10Gb (I never get to 10Gb so that would be a waste, but with bloatware going the way it does, who knows?) Thanks again. |
John H (8) | ||
| 1192069 | 2011-04-07 03:50:00 | Progress of a kind. After a series of increasingly terse emails between me and Telstra Clear, I was phoned today by a very helpful person who agrees with Chilling Silence who said "Basically, you're sync'ing at 11m/bit, you *should* be able to attain it." At last, someone who is taking me seriously instead of quoting sections from a manual that says it is my fault not theirs. He was watching my router and what I was getting, and today it was over 12000kps line rate and 15000kps attainable line rate. He got me to do a speed test, and was concerned to see I wasn't even getting anywhere near ADSL rates, let alone ADSL2+ (after the phone call ended, I tried another speed test, and download speeds were less than 2Mps, whilst the line rates were the same as before). He is going to find out what download speeds other TC customers using our exchange are getting. He seems to be of the opinion that something is going wrong between our exchange and the TC servers. He has cleared away all the crap about my router/PC/house wiring/street wiring etc which is progress. |
John H (8) | ||
| 1192070 | 2011-04-07 03:55:00 | :thumbs: Good stuff, keep us informed! | Chilling_Silence (9) | ||
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