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Thread ID: 117155 2011-04-05 02:42:00 ADSL2 Speeds John H (8) Press F1
Post ID Timestamp Content User
1192041 2011-04-05 02:42:00 Hi folks

According to the Telecom website, our address is now connected to an ADSL2 capable exchange (so they were on time).

I have a NetComm NB6Plus4Wn ADSL2+ modem router. Here is my speedtest result attached.

They don't look like ADSL2 results to me - in fact the results are consistent with what I got before.

Do TelstraClear (Paradise) need to get into the exchange/cabinets next? I just assumed (bad mistake) that when Telecom/Compass had done their bit, all would be apples. Am I wrong in that assumption?

Thanks
John
John H (8)
1192042 2011-04-05 03:19:00 Could be that the server is in Christchurch and that there are still a lot of problems with lines etc down there.

LL
lakewoodlady (103)
1192043 2011-04-05 03:30:00 According to the Telecom website, our address is now connected to an ADSL2 capable exchange (so they were on time).

Do TelstraClear (Paradise) need to get into the exchange/cabinets next?

Ah. I have a relative using Telstra. he too is on an ADSL2+ exchnage and he too is getting ADSL 1 speeds. Complain to telstra. Highy dodgy. Better yet, change from telstra to someone else.
pctek (84)
1192044 2011-04-05 03:46:00 Better yet, change from telstra to someone else.

I'll second that. It'll literally be easier. Telstra are a PITA!

Also, login to your router and check and post back what the SNR / Noise Margin / Attenuation details are, so we can tell you if your physical line needs work or not.

Top marks on the choice in router though! :D
Chilling_Silence (9)
1192045 2011-04-05 03:50:00 Yes the ISP needs to enable it and it does not necessarily happen quickly and automatically.

I have no experience with Telstraclear but no they do not need to physically access the cabinets, any changes are software. I don't believe Telecom change any settings on other ISP's customer ports when they upgrade a cabinet, simply transfer them over and inform the ISP of the change.
dugimodo (138)
1192046 2011-04-05 03:55:00 (snip) Top marks on the choice in router though! :D

I had expert help :clap Thanks!
John H (8)
1192047 2011-04-05 04:04:00 (snip) Also, login to your router and check and post back what the SNR / Noise Margin / Attenuation details are, so we can tell you if your physical line needs work or not.

Is this what you mean Chill?

Current DSL line status is displayed as below.

Line Mode ADSL2+ Line State Show Time
Line Power State L0 Line Up Time 07:09:09:16
Line Coding Trellis On Line Up Count 8

Statistics Downstream Upstream
Line Rate 11170 Kbps 956 Kbps
Attainable Line Rate 13684 Kbps 952 Kbps
Noise Margin 11.9 dB 12.8 dB
Line Attenuation 25.5 dB 12.4 dB
Output Power 0.0 dBm 12.8 dBm

Not sure what the SNR is Chill?

Darn, I had this all lined up like in the table, but it all goes to pot when posted.
John H (8)
1192048 2011-04-05 04:05:00 Could be that the server is in Christchurch and that there are still a lot of problems with lines etc down there.

LL

Not sure where the server is LL. I have had no disruptions attributable to the earthquake (that I know about anyway). Thanks.
John H (8)
1192049 2011-04-05 04:08:00 Ah . I have a relative using Telstra . he too is on an ADSL2+ exchnage and he too is getting ADSL 1 speeds . Complain to telstra . Highy dodgy . Better yet, change from telstra to someone else .

Thanks pctek, that isn't truly encouraging, is it?!

Trouble with shifting is that I have had this email address for many years, and the thought of trying to advise everyone of the change seems too painful to contemplate . I should have got my own address years ago, but I only learned about that too late .
John H (8)
1192050 2011-04-05 04:10:00 Yes the ISP needs to enable it and it does not necessarily happen quickly and automatically .

I have no experience with Telstraclear but no they do not need to physically access the cabinets, any changes are software . I don't believe Telecom change any settings on other ISP's customer ports when they upgrade a cabinet, simply transfer them over and inform the ISP of the change .

Thanks dugimodo . I just may give TelstraClear a call when I have got a spare couple of hours to sit on the phone waiting for their help line to answer . Actually I have just remembered I can do it by email . That way I will only have to wait for a week or two for a response . . .
John H (8)
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