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Thread ID: 117246 2011-04-09 12:21:00 Help needed with Acer Aspire 3000 laptop mzee (3324) Press F1
Post ID Timestamp Content User
1193209 2011-04-09 12:21:00 I am working on my son's laptop, running xp pro sp3. I have formatted the drive and reinstalled the XP and it still has the problem which is that it will not shut down, and if put to sleep will not wake up. The only way to turn it off is remove the charger then remove the battery. The computer boots Ok and is quite normal until you try to shut it down.

On the other hand, if you use it with out the battery all is normal, no problems. Somehow the battery is causing the problem. The battery charges Ok.

Any Ideas?
mzee (3324)
1193210 2011-04-09 12:26:00 Install this (www.microsoft.com) if its not on it already. Did you install the chipset drivers, if you didnt use a restore cd / partition? Speedy Gonzales (78)
1193211 2011-04-09 12:40:00 It was restored from the same image which has been used for several years with no problems until now. I had to restore it once before when the Hard drive packed up, but no problems. Strange thing is that with out a battery it is fine. mzee (3324)
1193212 2011-04-09 12:54:00 It probably doesnt have the file I gave in it. Install it and see if it shuts down Speedy Gonzales (78)
1193213 2011-04-10 04:57:00 It probably doesnt have the file I gave in it. Install it and see if it shuts down

I tried it. Refuses to install. "Unexpected error, see your administrator"! Reboot does not help.
mzee (3324)
1193214 2011-04-10 05:01:00 Sounds like its stuffed somewhere Speedy Gonzales (78)
1193215 2011-04-11 12:36:00 The problem has been the battery which is about 5 years old. Borrowed another one and it works fine.
The battery dropped from 100% charge to 7% charge in 2 days out of the computer.
mzee (3324)
1193216 2011-04-11 22:44:00 i have the same issue with a aspire 3050. aidanmaz (7180)
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