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Thread ID: 117377 2011-04-15 21:23:00 Computer Freezes When Attempting to e Mail Photos JohnnyR (9277) Press F1
Post ID Timestamp Content User
1194842 2011-04-15 21:23:00 When I right click on a a photo in Windows Explorer it brings up around 20 options. All of these work on my computer except the "send to" command. When I click on this my computer freezes and I have to go into Task Manager and end the programme. I's be grateful if anyone knows how to fix this. I'm using Windows XP.

Thanks JR
JohnnyR (9277)
1194843 2011-04-15 21:34:00 Open the email program and attach the photo. Then send it. It sounds like something you've installed ( thats been added to the send menu maybe corrupt).

What else is under the send menu (besides the default options)?
Speedy Gonzales (78)
1194844 2011-04-15 21:49:00 Yes, I can do it the way you suggest but the advantage of going via Windows Explorer is that it gives you the option of compressing the photos along the way.

The three additional options that have been added seem to be scanning with Security Essentials and Malware Bytes and load to creative Zen MP3 Player.

JR
JohnnyR (9277)
1194845 2011-04-15 22:02:00 Sounds like something is still corrupt somewhere if it freezes. Have you installed any codecs for anything? These can cause probs / become corrupt Speedy Gonzales (78)
1194846 2011-04-15 22:08:00 You've got me there Speedy. You had better explain to me what a codec is.

JR
JohnnyR (9277)
1194847 2011-04-15 22:09:00 If you dont know you wont have any. They're used for media player, if it doesn't support playing DVD's or something Speedy Gonzales (78)
1194848 2011-04-15 22:13:00 I've found a Canon RAW converter Codec in control panel/add/remove programmes. Could this be causing the problem?
JR
JohnnyR (9277)
1194849 2011-04-15 22:21:00 Could be. Does it say the name of the file, when you kill it in task manager? Look in event viewer. Start/run type eventvwr.msc. Look under system / application for errors Speedy Gonzales (78)
1194850 2011-04-16 02:41:00 I struck something similar to this with a workmate. Turned out she was trying to email 50MB of photos all at once, and the email system was quite justifiably not happy!

To hell with Windows poxy compress option. Use an application better suited to compressing the files and then send them, or send fewer of them.
Paul.Cov (425)
1194851 2011-04-16 06:22:00 What is the format of the files you are trying to send? JPG's should cause no problem but if they are RAW files; that might be the cause of the problem. RAW files will be many times the size of the finished JPG and ordinary viewers won't open them. Just check to see if they are .JPG or .something else. Different camera makers use different extensions for RAW format.

bluenose.
bluenose (14548)
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