Forum Home
PC World Chat
 
Thread ID: 114478 2010-12-04 17:58:00 The Slingshot Law pctek (84) PC World Chat
Post ID Timestamp Content User
1158800 2010-12-04 17:58:00 www.nzherald.co.nz

Consumer organisations have singled out the company while asking the Government to force phone and internet companies to a scheme designed to protect customer rights.

The Telecommunications Users Association of New Zealand and Consumer New Zealand wrote to Telecoms Minister Steven Joyce on Friday.

"TUANZ is fed up," said the organisation's business manager Katherine Hall. "We're fielding calls from disgruntled - mostly Slingshot - customers on a regular basis."

The Herald on Sunday this week received its largest mailbag after a story about a customer being kept on hold for four hours over two days.
pctek (84)
1158801 2010-12-04 19:28:00 www.nzherald.co.nz

Consumer organisations have singled out the company while asking the Government to force phone and internet companies to a scheme designed to protect customer rights.

The Telecommunications Users Association of New Zealand and Consumer New Zealand wrote to Telecoms Minister Steven Joyce on Friday.

"TUANZ is fed up," said the organisation's business manager Katherine Hall. "We're fielding calls from disgruntled - mostly Slingshot - customers on a regular basis."

The Herald on Sunday this week received its largest mailbag after a story about a customer being kept on hold for four hours over two days.

And do we feel the the conplaint will be to any avail?

Asked from a Slingshot customers point of view.!
Cicero (40)
1158802 2010-12-04 20:01:00 Still wonder why Slingshot thinks they can do a flat-rate plan when Telecom couldn't, and they also didn't have the foresight to think that people might end up ringing their call center for help, and upping staff numbers prior to the products launch?

Doesn't take a rocket scientist to figure that one out Slingshot...
Chilling_Silence (9)
1158803 2010-12-05 02:48:00 I hate you slingshot. Go eat a big fat sausage.

:pf1mobmini:
jareemon (5207)
1158804 2010-12-05 03:08:00 I hate you slingshot. Go eat a big fat sack of shite.

:pf1mobmini:

+1 (fixed it for you jareemon :D )
KarameaDave (15222)
1158805 2010-12-05 07:06:00 Another piece: www.nzherald.co.nz somebody (208)
1158806 2010-12-05 09:41:00 Yeah very fishy. I'd be running a mile.... Chilling_Silence (9)
1158807 2010-12-05 12:59:00 Hopefully this gives them the kick they need to sling their **** together. Agent_24 (57)
1158808 2010-12-07 20:38:00 Im starting to sweat now......... Gobe1 (6290)
1