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Thread ID: 117500 2011-04-21 05:52:00 Web Site back-up data. Help for a friend Billy T (70) Press F1
Post ID Timestamp Content User
1196144 2011-04-21 05:52:00 Hi Team

I have a friend who operates a small E-Commerce website. The Webmaster/host is a visitor to NZ and will shortly be leaving the country, probably permanently (residency denied), so the site will soon have to be transferred to a new host.

It is a very small retail site selling just a few specialised products, and to be honest, at present it is probably not even making enough sales to pay the hosting fees. I have tried to search for his site (without using the product name itself) to simulate a potential customer looking for a solution but lacking any product knowledge, but it didn't come up in the first 10 pages of results so I don't think the site is very well programmed or structured. Any number of key words should have brought it up.

My friend knows even less about websites than I do, and my knowledge could be written on the back of a bus ticket, so I would appreciate some advice (in technical terms) as to what I should advise him to ask for and how a copy of the site programming should be delivered (DvD or whatever) as a back-up in case the guy drops everything and leaves without further notice.

He will probably need that and more to get his site up again with a new host if the guy just cuts and runs.

Cheers

Billy 8-{)
Billy T (70)
1196145 2011-04-21 06:10:00 Google just had two massive algorithmic "Farmer (searchengineland.com)" updates, of which many content and shopping sites were buried, if content was too thin (searchengineland.com) or replicated on numerous shopping sites. One of my sites got hit a bit, had to redo it to bring it back up.

But it seems you don't know the url of the site? If you do - just enter it in Google Search.
kahawai chaser (3545)
1196146 2011-04-21 10:25:00 Billy - Sounds messy!
The host for my personal web sites will happily transfer web site content into their system without extra fees for the service and their fees for hosting are reasonable. The site owner gives them login details to allow them to start the transfer action. BUT it sounds as though maybe your friend doesn't really OWN anything of his site.
For example, is he recorded as the Registrant (owner) of the domain name? At least if he owns that he will can resurrect or create new web pages to retain existing customers.
The next question is can he get login details for existing web site and where is it physically hosted? If it's difficult to get the details, then the site couldn't be directly transferred to a new host.
As to the code, as a last resort I'd say, yes - get the html code and whatever else loaded onto a DVD or CD. That would leave the job of creating a new site on a new host. From what I hear about web designer charges (and if sales haven't been great) that may not be a financially viable last resort.
coldot (6847)
1196147 2011-04-21 10:48:00 Hi Team

I have a friend who operates a small E-Commerce website. The Webmaster/host is a visitor to NZ and will shortly be leaving the country, probably permanently (residency denied), so the site will soon have to be transferred to a new host.

It is a very small retail site selling just a few specialised products, and to be honest, at present it is probably not even making enough sales to pay the hosting fees. I have tried to search for his site (without using the product name itself) to simulate a potential customer looking for a solution but lacking any product knowledge, but it didn't come up in the first 10 pages of results so I don't think the site is very well programmed or structured. Any number of key words should have brought it up.

My friend knows even less about websites than I do, and my knowledge could be written on the back of a bus ticket, so I would appreciate some advice (in technical terms) as to what I should advise him to ask for and how a copy of the site programming should be delivered (DvD or whatever) as a back-up in case the guy drops everything and leaves without further notice.

He will probably need that and more to get his site up again with a new host if the guy just cuts and runs.

Cheers

Billy 8-{)

If their control panel is cPanel, it is pretty easy to switch, you just use backup and restore. I have moved quite a few websites this way. But different servers do have different configurations, so there is never any guarantee it will work without coding modification.
robbyp (2751)
1196148 2011-04-21 14:18:00 Theres a few ways it could be setup. If it's running on PHP / MySQL then the following is probably the easiest to ssh into the server and run. Without knowing more about the layout of it, it's likely your best bet and probably not too difficult to restore:

mysqldump --add-drop-table -h mysql.sitename.com -u$SQLUser -p -A > /var/www/sitename/database.sql
tar cvjf ~/backup.tar.bz2 /var/www/sitename

If it's IIS / MSSQL then I have absolutely zero idea on where to begin.

Still, post more information about the setup etc, what it's running on, who's hosting the domain name, who's doing DNS...
Chilling_Silence (9)
1196149 2011-04-22 06:02:00 But it seems you don't know the url of the site? If you do - just enter it in Google Search.

I think you misread my post. I know the URL, in fact I have a link to it on my desktop. My comments about invisibility related to my trying to bring it up as a response to a generic search. I pretended to be a prospective customer surfing for answers to particular problems.

I wanted to see how easy it would be for an uninformed person with an interest in particular pre and post-natal health issues to bring up this particular site without prior knowledge of the product. Even using insider knowledge and some technical terms, I still couldn't get it to appear in the first 10 pages, and I think you'll agree, if it isn't in the first two pages of search results on Google it is pretty much history.

Cheers

Billy 8-{)
Billy T (70)
1196150 2011-04-22 06:30:00 Theres a few ways it could be setup. If it's running on PHP / MySQL then the following is probably the easiest to ssh into the server and run. Without knowing more about the layout of it, it's likely your best bet and probably not too difficult to restore:

mysqldump --add-drop-table -h mysql.sitename.com -u$SQLUser -p -A > /var/www/sitename/database.sql
tar cvjf ~/backup.tar.bz2 /var/www/sitename

If it's IIS / MSSQL then I have absolutely zero idea on where to begin.

Still, post more information about the setup etc, what it's running on, who's hosting the domain name, who's doing DNS...

Shared hosting almost never allows SSH, although it could be run with a cron. But the top control panels like cpanel do allow you to make a full backup as zipped file, and it can then be easily restored on another server.
robbyp (2751)
1196151 2011-04-23 03:06:00 www.google.com feersumendjinn (64)
1196152 2011-04-23 07:58:00 The Registered owner must authorize the transfer of the Domain to another ISP Host.

The current "Web-master" should have a working copy of the entire website on his computer which he can transfer to a CD USB drive. You can copy this to the new Host via FTP. You can download the site by FTP, but will require the working files to service it.

In order to maintain the web-site, pricing, stock, menus, database, you must have the same software etc that created it, and be able to use it.

You will require the help of your new Host to organize the database.

To get good results from Google, each page must have a title and description of the contents of that page. Only use a few key words as only the first few will be registered by the crawlers.

When the site is ready submit it to Google for registration. They will scan it and issue a number which you place in the <meta> section of the Home page.
mzee (3324)
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