| Forum Home | ||||
| PC World Chat | ||||
| Thread ID: 114877 | 2010-12-21 00:54:00 | Telecom MF636 T‑Stick | GMQ (16134) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1163806 | 2010-12-21 00:54:00 | Hi everyone, First of all Merry Christmass to everyone,I recently purchased this telecom T-Stick on a 2GB prepaid plan Having looked thru the web site to see what I got for my money and speaking with the person who sold it to me I was satisfied the product would do what I required. Top of the list was being able to check the usage and balance online, I was assured I could do this via the Usage meter on the website. Having installed the T-Stick as per instructions checked mail etc...I went to telecoms site to check out the usage meter,upon entering all relevant details yup there it was I was about to change the temp password but a pop up message told me the site was temporarily unavalible.That was 8 days ago I have tried day and night since but still get same message, still can't access the usage meter. I phoned the help number spoke to various people on the other side of the planet to no avail, then spoke to a telecom faults person who said there was a problem and was being looked at, and they will ring back... yea right. Does anyone out there use a T-Stick on prepay and are you having problems getting access to this service? Any comments, info or advise would greatly apprecited thanks. ...G |
GMQ (16134) | ||
| 1163807 | 2010-12-21 00:59:00 | login1.telecom.co.nz You've tried logging into the 'Your Telecom' link on the home page? The actual standalone usage meter has been borked for some time, I can't access it. |
wratterus (105) | ||
| 1163808 | 2010-12-21 04:09:00 | Yeah basically you have to register your SIM on the website, it's something Telecom have to assist you with... | Chilling_Silence (9) | ||
| 1163809 | 2010-12-22 01:25:00 | Thanks guys for your replies,I was called by telecom and was told that they don't know whats wrong with the service but are collecting complaint statistics to try and find the problem...will post if and when this problem is resolved...G | GMQ (16134) | ||
| 1163810 | 2010-12-22 01:31:00 | Cool, keep us informed :) | Chilling_Silence (9) | ||
| 1163811 | 2010-12-22 06:09:00 | This is the link I use to check my Tstick balances. It worked 1 minute ago. login.telecom.co.nz |
paulw (1826) | ||
| 1 | |||||