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Thread ID: 117821 2011-05-06 07:52:00 getting defective Ext HD to work as an itnernal one Briktop (16362) Press F1
Post ID Timestamp Content User
1199856 2011-05-06 23:20:00 Oh its the same hdd I'm using on this. Its now up to CC49. I dont think its got a firmware bug. Well, I've never had a prob with this one.

No harm in updating it anyway if you want. Just download the update from here

seagate.custkb.com

May pay to disable any firewalls and AV programs first, it'll reboot the system then update, then boot back into windows
Speedy Gonzales (78)
1199857 2011-05-07 04:16:00 Paul.Cov,

Which drive manufacturers recover data for free?

Yeah, as unlikely as it sounds, and if memory serves, Seagate were doing truck-loads of free data recovery after they had a firmware issue that was bricking entire batches of new drives. Seems only reasonable too if the thing is still well within warranty.

If it died abruptly, chances are it is the controller board attached to the drive that is bad, rather than the heads or platters, which typically show a gradual (and accellerating) pattern of deterioration - so the data should be fine, and very easily accessed with a good (working) drive interface.
Paul.Cov (425)
1199858 2011-05-07 05:32:00 The problem wont be a firmware issue, that was back in 2009, the drives to new. The affected models Listed here (news.cnet.com), they were the 7200.11 range, not the 12.

Sounds like either the USB controller has failed in the external case (very common) or the actual circuit board on the Drive.

If its only the case thats faulty, then a USB adaptor, or a board with USB ports can be used to read the drive.
No Drive manufacture will recover the data for free with the exception when Seagate did on that firmware issue.

As its already been mentioned, ALL hard drives can and do fail, some within days, others may last years.
An external drive like you have is just a normal HDD in a fancy case, nothing more.

As for professional recovery options. Last quote I heard from a customer (about a month ago) Usually around $80-$100 just to look at the drive to see if they can recover it, then $600 plus (Expect normally $1000 - $1500 + ) to actually recover the data.

As PCtek mentioned "Always use at least 2 hard drives" Cheaper than having to do a recovery, Eh! ;)
wainuitech (129)
1199859 2011-05-07 05:40:00 If youre in Auckland, I could try and recover whats on it Speedy Gonzales (78)
1199860 2011-05-07 07:56:00 So running this firmware update......it may make my ext hd readable/usable again?

Thanks Speedy, much obliged
Briktop (16362)
1199861 2011-05-07 08:09:00 umm, I dont know soon find out. Hopefully it can find it. Since its external Speedy Gonzales (78)
1199862 2011-05-07 08:10:00 Have you tried connecting the drive to a PC and see if it reads or not ?

There may be nothing wrong with the drive - it could simply be a faulty external case (circuit board in the Case - they fail all the time).

If the case is the fault, then no firmware in the world will fix it.

If its the external case faulty, then the drive can either be attached to a SATA port on the Motherboard, or another external Case purchased, or a sata to USB adaptor.
wainuitech (129)
1199863 2011-05-10 15:02:00 Well it looks like I was able to save my data. I took apart the case on the ext HD, then disconnected the circuit card adapter, Fortunately my motherboard has both an ATA drive connector as well as an ATA power plug so I was able to connect it as an internal HD and after tinkering a bit with BIOS settings, PRESTO.....it worked.

So I just want to say THANK YOU to everyone for their support and advice, I really appreciate it. I've learned my lesson and moving forward I am going to make sure that when I have tons of important files on an external HD, that is for back up purposes only, and not the sole repository of data.

Now if I only could get my CD or DVD to properly connect so that I can re-image my hard drives with a new OS. I finally got the OS to recognize the CD drive, but it won't read from it or write to it. I'm wondering if perhaps there is some kind of conflict from the SATA connection.

Does anyone know if there is specific generic DMA & IRQ settings in the BIOS for a CD drive? Should I have the ports set to "bi-directional"?
Briktop (16362)
1199864 2011-05-10 15:54:00 Well done.

Re the CD drive I suggest you look into upper and lower filters in the registry.

What version O/S are you running?

support.microsoft.com
Snorkbox (15764)
1199865 2011-05-10 16:08:00 Well done.

Re the CD drive I suggest you look into upper and lower filters in the registry.

What version O/S are you running?

support.microsoft.com


Windows XP. But I want to install VISTA. I have the VISTA setup-install on my HD drive, but I've been told it has to install from disk. Plus, its probably best to do it that way anyways isn't it?.......so as to start with a clean boot and avoid any garbage staying resident in memory
Briktop (16362)
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