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Thread ID: 147721	2019-03-19 15:20:00	Windows Desktop image on Monitor 20% shifted to the left	kioti (17360)	Press F1

Post ID	Timestamp	Content	User
1459228	2019-03-19 15:20:00	Hi. Anything I open in Windows is 20% offscreen in monitor on the left and has a black vertical strip on the right. The right edge of image is what should be at the right edge of monitor screen. Monitor has no XY Correction facility. Changing resolution doesn't fix it. Circles are ovals and squares are elongated vertically to a rectangle Monitor was an HP v216 LCD. More problems developed, but it all started here: Woke yesterday morning and booted computer. Wouldn't open to Windows 10. Message onscreen said Computer has a problem and it's restarting. It shut down and never restarted. Did that twice then used F8 to get into Setup BIOS. Set to boot from the Corsair MP300 M.2 SDD and got computer to open into Windows. Screen was wrong as stated above. Tried System Restore. No changes happen. Tried Resolution changes and only got elongated image that still had black strip up right of screen. All Left screen was missing. 20% of it. No Start icon and more. It kept saying its Auto Resetting Resolution to 1680x1210 but didn't. Checked Resolution and there is no Resolution available for that setting. 168-x1210 is what I had it set to before it somehow screwed up . Put up with it all day. That was using the VGA from Motherboard to the monitor, Graphics supplied from the AMD Ryzen 5 2400G APU I connected my Samsung Plasma 42 inch tv to the AMD Sapphire Nitro Plus RX 580 GPU via HDMI and that was working as should be. Full Desktop shown onscreen. So I used that later in the evening. Switched back to the HP v216 for a hour and just before I went to bed I noticed the colour onscreen had changed and it was blue-ish. Shut all down and went to bed. Today I wake and boot up the computer, same screen issue with the HP v216 monitor. only now the colour is all wrong. What should have been green was now deep gold colour and red was non existent. Got into Colour calibration and in the settings for sliders to adjust the RGB there was no adjustment available for Red....well there was a slider that moved but it made no changes . Dug out a YESS TV that has D SUB input and connected that up, still same 20% shift to the left but all colours were as should be. Went to town to try to find a monitor larger than the small 14inch YESS screen. Bought a DELL SE197FP LCD Monitor from an Internet Café ( it was connected to a computer in the shop so I figured its good to go :D ). Cost me $30.00, and I bought a VGA cable as well from the same shop for $10.00 Connected it up and perfect picture size onscreen and colour. So I happy enough with that. My question was going to be what causes the image onscreen to shift 20% to the left and has a black strip on the right of the screen? What causes it to say that it is setting a resolution that did not show in res choices? For a start with the screen being 20% missing I was wondering is it the Ryzen APU Graphics has gone askew and then when the colour went wrong I started thinking its the HP Monitor. Reason being that because the Image on the Samsung TV from the RX 580 card was good I thinking is it the Vega 11 graphics are failing. But when I connected the YESS TV and colour was all good I decided the monitor has failed some. But there was still the problem of the 20% shift to the left. Got rid of all that with getting the DELL Monitor. One thing that had me thinking today was this: I can set the Res for the RX580 separately to the Res for the HP (say the DELL now) Because the DELL gets it signal from the VGA on the Mobo and the APU and the Samsung gets it from the RX580 GPU. Well I Should be able too do that. I can choose Monitor 1, Monitor2, Expand and Duplicate. Now when I was using a 1GB DDR3 EVGA GT 710 GPU I had both the HP and the Samsung TV connected, HP to VGA and Samsung to HDMI. If I duplicated the screens then they were both the same as they were coming from the same source. But today, when I had the Samsung TV connected to the RX 580 HDMI and the HP or YESS Monitor connected to the VGA on the Mobo, when I used the Duplicate, the images were the same on both screens... as with the 20% missing. Why? They are getting signal from two different GPU systems. Is there a problem there?? Thanks in advance.	kioti (17360)
1459229	2019-03-19 15:43:00	Sorry. I forgot to add a signature: Windows 10 Pro x64 v1809, Asus Prime R450M-A, AMD Ryzen 5 2400G APU, 16GB G-Skill Flare X DDR4 2933 C16, Corsair MP300 M.2, Evo 860 500GB SSD, Corsair HX750 PSU, AMD Sapphire Nitro Plus 8GB DDR5 GPU, DELL SE197FP LCD, and the Samusng 42inch TV. Various 3TB & 4TB External Sata HDD, Logitech Sound System, MS USB Keyboard/Optical Mouse.	kioti (17360)
1459230	2019-03-19 19:37:00	Just a couple suggestions/questions but just guesswork. Did you try the new cable with the old monitor? colour problems are oftem related to the VGA cable or plug, different pins carry different parts of the colour signal so if one doesn't connect properly you get weird colour issues. If the screens are two different resolutions and windows is set to clone the display you might get one screen cut off but usually you still see fullscreen but just not the whole desktop on the lower res monitor. Monitor settings can get lost if one isn't detected on bootup and then is added after. Mainly I'm suspicious of the cable.	dugimodo (138)
1459231	2019-03-19 22:03:00	Just a couple suggestions/questions but just guesswork. Did you try the new cable with the old monitor? colour problems are oftem related to the VGA cable or plug, different pins carry different parts of the colour signal so if one doesn't connect properly you get weird colour issues. If the screens are two different resolutions and windows is set to clone the display you might get one screen cut off but usually you still see fullscreen but just not the whole desktop on the lower res monitor. Monitor settings can get lost if one isn't detected on bootup and then is added after. Mainly I'm suspicious of the cable. dugimodo, hi. No I never tried the new cable on the HP or YESS monitors. I will give that a try Here are pics showing the screen shifted to the left. The first pic on the left is from the HP Monitor, the others are Yess and finally the mew DELL. Thanks I will try the new cable in the HP and YESS monitors, I thought it was strange that both monitors were giving me the same 2inch shift to the left and black strip up the right of screen. The YESS TV was used as a monitor connected to a spare computer for a friend to watch movies in his room and it was all full screen back then a year ago when last used.	kioti (17360)
1459232	2019-03-19 22:14:00	Here is a pic of the bad colour in the HP..... but as soon as I connected the YESS monitor the colour showed good. Strange I thought because the Snipping tool image I made should have saved the image with the Green 'Play' tab as the Yellow it was and the same for the greenery and the Red was not there at all, Red was almost black. As for the big yellow arrow that was wrong, I forget what colour it was... that 1280 x 768 res was the best I could get and changing didn't get all onscreen. I will try the cable on the HP in a few mins.	kioti (17360)
1459233	2019-03-19 22:35:00	I'd expect a screenshot to come out right because the image isn't being corrupted just the display if that makes any sense. Or to put it another way, what you see with your eyes is not what the PC thinks it's outputting or what the snip tool records. You'd need to use a camera to get a photo of the colour issue.	dugimodo (138)
1459234	2019-03-19 22:41:00	dugimodo, you are genius! HP monitor running fullscreen and colour all good. is set to recommended res of 1680 x 1050, that is from the mobo VGA output. Thank you very much indeed, sir :D Now my only other gripe is that to get the best from the RX 580 GPU I have to go and spend minimum $600-$700 on a 144hz Monitor. Luckily I bought the RX 580 used for $280 and not the RRP $800...that gives me the $600 to buy the necessary 144hz monitor. Which I don't have at the moment... maybe in a month or two. Hells bells are ringing...$1400 for a GPU and a Monitor to get the quality from it.... someones getting fat off the back :D Pic is of the HP monitor Have a great day and thanks again. Garry	kioti (17360)
1459235	2019-03-19 22:57:00	It's not genius, just memory. I've had issues with cables before. Most commonly I had pink instead of white with one pin inside the connector pushed back into the plug. Sometimes you can fix them by carefully pulling the pin back into place with a pair of long nose pliers but if it's moved once it'll likely do it again. sometimes you just need to tighten up the screws that most of us don't bother using to hold the cable in place :)	dugimodo (138)
1459236	2019-03-20 00:02:00	It's not genius, just memory. I've had issues with cables before. Most commonly I had pink instead of white with one pin inside the connector pushed back into the plug. Sometimes you can fix them by carefully pulling the pin back into place with a pair of long nose pliers but if it's moved once it'll likely do it again. sometimes you just need to tighten up the screws that most of us don't bother using to hold the cable in place :) dugimodo yeah well it kinda amazed me because the computer was fine when I shut it down Monday night. Nothing was moved at all. Yeah true I don't usually do up the two screws on the sides of the VGA plug. The cable being the problem never occurred to me yet it should have been something I considered especially when I got the same screen shift when I connected the YESS monitor.. I didn't see the obvious mammalian protuberances on the bull! Just did a check and I hadn't used the new cable.... I have just connected that now and all is well. So that is something else for me to consider. But first I do a reboot I mark this thread Solved now. Cheers	kioti (17360)
1459237	2019-03-20 04:31:00	I connected the new cable and all was good. Also, the HP is today working fine on the older VGA cable. So the other cable was all good yesterday. God knows why it gave the errors if it was the cable. Here is a pic showing the HP monitor connected to the new VGA cable. All good, full screen, res at recommended 1680 x 1050	kioti (17360)
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