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Thread ID: 117934 2011-05-11 06:00:00 MSOffice problem jayal (1291) Press F1
Post ID Timestamp Content User
1201406 2011-05-11 11:16:00 I, for one, will be interested as to the solution when it's solved. Snorkbox (15764)
1201407 2011-05-11 11:24:00 wow! that looks promising, has all the symptoms covered - was thinking maybe a format & reinstall was going to be the only solution but you've made my day (night) - I'll have a go at it in the morning, Thanks very much Wainuitech Cant guarantee the suggestions in the links will work, the worst that will happen (famous last words :p ) is Office will come out and you wont be able to get it back in.
Sometimes in this game if all else fails its "Suck it and see / hope" ;) Things that are meant to work don't and things that you think "no way" surprise ya :D.
wainuitech (129)
1201408 2011-05-11 11:36:00 jayal does at least have a plan B.

Format and reinstall would normally work unless it's hardware I think. Another thing is to ensure the install media is clean and no scratches etc.
Snorkbox (15764)
1201409 2011-05-11 12:24:00 Looks like you can get that packed01.puz message, if puz is associated with something else (support.microsoft.com) Speedy Gonzales (78)
1201410 2011-05-11 20:46:00 was thinking maybe a format & reinstall was going to be the only solution

Why would you do that because one application has a problem.

If a fix of the app doesn't work, then naturally removing it and reinstalling it is next. Reinstalling your entire PC is like replacing your cars motor because you had a battery problem.
pctek (84)
1201411 2011-05-11 23:18:00 from the first link from Wainuitech,
search result for *.puz in C: - nil
search result for *.puz in D: - nil
hard to rename a non-existant file me thinks - still to follow up on the other suggestion
jayal (1291)
1201412 2011-05-12 10:52:00 installed ORT - uninstalled Office 2003 (well some of it, parts still operate?? - like, Excel, but not Access, Outlook,under duress, PP no, Word yes) - tried to reinstall Office 2003 but stalled with the message, MAINSP3 required - according to control panel updates it was installed 19\12\2007 - so tried to reinstall it from a download but no go, starts then stalls,repeats - wants the path to MAINSP.msp ???? - as mentioned, a search for it returned nil - i give up, still have email and the internet and wont reinstall as recommended - thanks for all the help offered jayal (1291)
1201413 2011-05-12 11:08:00 Is this a name Branded PC ?

This is only a guess, but if it is, then its possible the original Office was installed Via a server location.
I know with office 2010,for New PC's theres a script you can run to load in Office over the LAN from a server - Personally I wont do it that way, I prefer to load in from the CD to avoid future problems.

One thing you may like to try, Post 2 (www.petri.co.il) - no idea what will happen though ?
wainuitech (129)
1201414 2011-05-12 23:09:00 name branded? no, i got it originally from a techie relative years ago

this for you "snorkbox"

support.microsoft.com

kinda weird though, Office has disappeared from "all programs" - "add/remove" and Ccleaner but is still in "program files" and some still open - guess if i try the manual delete thing again wont be any the worse off
jayal (1291)
1201415 2011-05-13 07:03:00 Sounds to me like you've had two different versions of Office installed. You've since removed one, but still have an incomplete installation of another version.

I reckon remove all traces (via the usual Add/Remove features either in Control Panel, or on the original media) if you can.

Gotta agree with the others though, don't reinstall Windows unless you've exhausted all other sane options.
Paul.Cov (425)
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