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Thread ID: 118437 2011-06-04 01:12:00 C://Windows/sapsgntm.dll - detected by AVG LadySapphira (16406) Press F1
Post ID Timestamp Content User
1206868 2011-06-04 01:12:00 Wondering, I have moved this to vault but computer isn't so happy when it turns on - And error comes up trying to load the file. Is there a way to tell if the file is legit windows or the trojan AVG says it is? The vault shows 6 files of the same name (sapsgntm.dll) - actually three have a lowercase c and the others have caps.


Thanks in advance.
LadySapphira (16406)
1206869 2011-06-04 01:13:00 What version of Windows? My copy of Windows 7 doesn't have this file.

Scan it with something else, or upload it to VirusTotal (http://www.virustotal.com/).
pcuser42 (130)
1206870 2011-06-04 01:22:00 Windows XP, how would I know what to trust/ if it's a valid part of windows or not? LadySapphira (16406)
1206871 2011-06-04 01:53:00 Its not an XP file Speedy Gonzales (78)
1206872 2011-06-04 02:10:00 Windows XP, how would I know what to trust/ if it's a valid part of windows or not?

As per my previous post, scan it with VirusTotal. There's also no Google results for that particular file name; if it were valid, at least some site would come up saying it's valid.
pcuser42 (130)
1206873 2011-06-05 00:35:00 Yeah... when I move it to vault/remove it, it pops back up. Guess AVG isn't finding the cause of the virus/backdoor - what other scanners do you suggest? Not sure how to remove something like this, am currently running from my Ubuntu partition. Is there any way to work from the other partition - it can read/write onto my XP. LadySapphira (16406)
1206874 2011-06-05 00:40:00 If AVG thinks its a virus delete it. Install Microsoft's virus scanner. See what that says Speedy Gonzales (78)
1206875 2011-06-05 00:50:00 This post seems a bit funny as the same poster has posts going back to 2009 on Google on the same subject kjaada (253)
1206876 2011-06-06 00:07:00 I don't know if you're talking about the poster as in me I've never had this problem before so it couldn't have been :P

When I google I can't find anything about this. Could you send me a useful result if there is one?


I have deleted the files but now windows crashes upon startup =(

First WindowsExplorer has to close. Then something called Dr Watson Postmortem Debugger also crashes.

At that point the computer freezes completely of course.


Please can someone give advice on how to fix this?
LadySapphira (16406)
1206877 2011-06-06 00:16:00 Will it boot into safe mode / safe mode / networking? Speedy Gonzales (78)
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