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Thread ID: 118814 2011-06-22 04:03:00 KSOD?? NZHawk (4093) Press F1
Post ID Timestamp Content User
1211091 2011-06-22 04:03:00 Presario F500
will boot into Safe Mode
will not boot Normal
Normal shows nothing - completely black screen, no mouse pointer

scanned with malwarebytes in safe mode: at one point the screen flickered wildly and then it settled and finished the scan: clean

it was suggested that it was KSOD, but all my research reflects that the mouse pointer shows with KSOD.


any suggestions how to get it to boot normally?
NZHawk (4093)
1211092 2011-06-22 04:10:00 Uninstall video drivers from while in safe mode, reboot to normal mode and install new drivers for video SolMiester (139)
1211093 2011-06-22 04:21:00 Ok on its way
will report back
NZHawk (4093)
1211094 2011-06-22 04:59:00 Have a look through the logs to see if a driver etc is failing on start up. Alex B (15479)
1211095 2011-06-22 05:11:00 Right on - it seems that the Windows driver update causes a malfunction NZHawk (4093)
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