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Thread ID: 118837 2011-06-23 04:00:00 Malware Experts SolMiester (139) Press F1
Post ID Timestamp Content User
1211378 2011-06-23 04:00:00 Have cleaned out a fake alert trojan, however I cant see any of the users documents, even though a properties dialog box of the folder states 52GB of files?...
Anyone seen this before?....doing a backup, which appears to see and backup files, but ummm yeah....
SolMiester (139)
1211379 2011-06-23 04:07:00 Hmmm, okay, found this.............

4) when you computer restarts don’t be dismayed to find that your files and desktop are still missing. That’s because this Windows Recovery malware “hides” your original files as part of its nastiness.

5) now go and download Trojan-Killer’s free “unhider” here: trojan-killer.net/how-to-restore-missing-files-and-folders-after-virus-attack/#more-2706 or directly here: trojan-killer.net/download/unhider.exe

6) double-click the downloaded file to run it and wait as it “unhides” all your files and folders on your computer. It takes about 10 minutes to complete (with no progress indicator), but you’ll see your desktop icons slowly reappear, though your original desktop background image will probably still be missing and some files still may not be accessible.
SolMiester (139)
1211380 2011-06-23 04:14:00 Yea seeing this more and more now.
There are few tools available that will do what you want, as you found. :D
CYaBro (73)
1211381 2011-06-23 04:27:00 Sounds like a real nasty, one that I havent struck yet thank goodness. I think if it was me I try and make a backup of user files and data etc, format it and do a fresh install.

Good luck with that one.
Iantech (16386)
1211382 2011-06-23 04:30:00 If its the same infection I've seen a lot of, For XP go to C:\Documents and settings\Username\Local Settings\temp\smtmp

Inside the smtmp folder will be three other folders, 1,2 & 4

All your data, documents and all program shortcuts, links etc will be in there.

The infection really screws with the folder layout, so normally I simply clone the drive to save the data, reinstall.

Haven't actually seen it yet in Vista or W7
wainuitech (129)
1211383 2011-06-23 04:47:00 yep, seen this a few times. Some of the new malware changes the attributes of many files

try changing settings in
my computor/tools/folder options/veiw/
click show hidden files.. , untick protected operating files

if that enables you to see them,
cmd prompt
cd\
attrib -h /s /d

Later variation on this malware also removes shortcuts/program links
1101 (13337)
1211384 2011-06-23 04:57:00 Yeah, W7 Pro.....bloody nuisance!...I can see most of the file, trouble is the start menu has lost a lot of the shortcuts...!!!! SolMiester (139)
1211385 2011-06-23 05:15:00 Same infection -- First W7 :)

So far I've come across about a dozen PC's with the infection, as pointed out in your post #2 - number 6 list "and some files still may not be accessible. "

It really screws the system files. Removing the infection is easy,sometimes fixing the damage is not.

Try looking in the (and its a guess - show hidden folders) C:\users\username\appdata\local\Temp\ Look if the smtmp folder is there.

Or even do a search for it start/ smtmp

Some say you simply move the shortcuts back to their original path and all will work again -- So far tried it on two PC's -- :crying
wainuitech (129)
1211386 2011-06-23 08:02:00 Repair install - then, if still dodgy reinstall. pctek (84)
1211387 2011-06-23 08:24:00 Repair install - then, if still dodgy reinstall. If its the same bug that I have had, a repair install doesn't work (tried it in XP) - the missing icons/shortcuts & folders are still missing in action.:mad: Its a "nasty piece of work" wainuitech (129)
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